Senior Manager, Product Management - AI/ML at Capital One

Chicago, Illinois, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, TechnologyIndustries

Requirements

  • At least 5 years of experience working in Product Management
  • Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), with expectation that the required degree will be obtained on or before the scheduled start date
  • Proficiency in Capital One Product Framework: Human Centered (obsesses about internal and external customer needs to reimagine and innovate product solutions), Business Focused (delivers game-changing outcomes by focusing on leverage and execution excellence), Technology Driven (leverages technology to deliver innovative and resilient solutions that enable both near term and long term value), Integrated Problem Solving (identifies and resolves complex problems to deliver outcomes while mitigating product risks), Transformational Leadership (leads cross functional teams to solve customer problems and drive organizational alignment)
  • Passion for machine learning and data
  • Deep empathy with data scientists and engineers
  • Comfortable in conversations with engineering teams as well as stakeholders ranging from data scientists to senior leaders

Responsibilities

  • Own the 0-1 strategy and creation of an enterprise customer data product used to incorporate more holistic customer context into high leverage decisioning
  • Collaborate with a cross-functional team to scope, prioritize, and build the product
  • Work with internal customers to drive adoption
  • Apply human-centered design principles to create value
  • Deeply understand needs and opportunities in the business
  • Foster technological innovation and apply creativity to solve hard problems
  • Embrace boundaryless leadership to accelerate technology innovation and enable better customer experiences

Skills

Product Management
AI
ML
Machine Learning
Data Products
Customer Data
Strategy
Cross-functional Collaboration

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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