Senior Manager, North America e-Commerce & Order Management - ONSITE at Danaher Corporation

Brea, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Diagnostics, Biotechnology, Life SciencesIndustries

Requirements

Bachelor Degree with 14+ years of experience or 12+ years with a Master’s Degree
4+ years’ experience directly leading a team and demonstrated past success in building high performing teams with a focus on people development
Experience with Order Management Software Systems, including AI, automation and OC
Experience with process improvement and DBS, or lean six sigma

Responsibilities

Lead and develop high-performing teams: Provide strategic leadership and mentorship to the order management team across the US and Canada, fostering a culture of accountability, continuous improvement, and operational excellence
Oversee end-to-end order management and customer experience: Manage the full order lifecycle—from processing to fulfillment—ensuring accuracy, timeliness, and customer satisfaction. Build and maintain strong relationships with strategic customers to address inquiries and resolve issues effectively
Drive strategic planning and digital transformation: Develop and implement scalable strategies to optimize order management processes, reduce lead times, and enhance service quality through technology integration and omnichannel solutions
Collaborate cross-functionally to enhance operations: Partner with sales, supply chain, finance, and customer service teams to align on goals, manage supply, and improve the quote-to-cash cycle across North American operations
Monitor performance and optimize resources: Establish and track key performance indicators (KPIs), deliver insights to senior leadership, and ensure effective resource planning to meet current and future demand across the region

Skills

e-Commerce

Order Management

Order Fulfillment

Commercial Operations

Process Optimization

Cross-Functional Collaboration

Strategic Initiatives

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters

1969Year Founded

IPOCompany Stage

Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.

Potential regulatory challenges in the EU for water quality sector.

Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.

The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.

Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.

Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.

Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

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