Senior Manager, Growth Strategy & Operations at Talkiatry

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental HealthIndustries

Requirements

Analytical and data-driven, with the ability to translate complex information into clear insights
Entrepreneurial and proactive, bringing clarity and ownership to ambiguous problems
A strategic operator with bias to action who enjoys moving fluidly between analysis and execution
Highly proficient in Excel (or Google Sheets) and SQL
Experienced with BI tools such as Looker, Tableau, or Power BI
Strong communicator who can simplify and contextualize data for diverse audiences
Organized, process-oriented, and accountable to follow-through
Collaborative and approachable; you build trust

Responsibilities

Partner with Strategic Operations and field leadership to shape and monitor go-to-market strategy
Act as a strategic partner to leadership by bringing structure, insight, and clarity to decision-making
Translate performance trends into actionable plans that focus field teams on high impact efforts
Analyze referral and territory data to identify patterns, risks and growth opportunities
Design and refine playbooks to drive consistency, efficiency and repeatability in field execution
Prepare materials and support QBRs with executives at partnered organizations
Build scalable systems for reporting feedback, and accountability
Develop dashboards, reports, and summaries that track growth, performance, and forecasts
Support account segmentation, territory planning, and prioritization to optimize market coverage
Collaborate cross-functionally with Data, Partnerships, Marketing, Clinical and Product teams to improve tools and operating processes
Partner with the field team to test new approaches and build rapid feedback loops from the market

Skills

Key technologies and capabilities for this role

data analysisstrategygo-to-marketperformance optimizationbusiness judgmentanalyticsoperationsworkflowsrevenue growthterritory management

Questions & Answers

Common questions about this position

What is the employment type for this Senior Manager role?

This is a full-time position.

What are the key responsibilities in this role?

You will partner with Strategic Operations and field leadership to shape go-to-market strategy, analyze referral and territory data for growth opportunities, design playbooks for field execution, and prepare materials for executive QBRs.

What skills and qualities make the ideal candidate for this position?

The ideal candidate is data-driven, strategic, execution-oriented, with analytical rigor, strong business judgment, bias for action, ability to bring structure to ambiguity, think in systems, and operate at the intersection of analytics, strategy, and field operations.

What is the company culture like at Talkiatry?

Talkiatry focuses on a care-forward approach, customer obsession, equipping field teams and provider partners to deliver value to patients, with a mission to transform psychiatry through accessible, human, and responsible care.

What makes a strong candidate stand out for this role?

Candidates who are energized by turning ideas into real-world impact, building feedback loops to iterate and improve, and gaining hands-on experience in building a best-in-class commercial function will stand out.

Talkiatry

Provides virtual psychiatric care services

About Talkiatry

Talkiatry provides psychiatric care services through a telehealth platform, focusing on mental health support. Clients seeking help can easily check if their insurance is accepted and complete an online assessment, which helps match them with a suitable psychiatrist from Talkiatry's team. This allows clients to have their first virtual visit within days, making mental healthcare more accessible. Unlike many competitors, Talkiatry's services are covered by insurance, reducing the financial barriers often associated with mental health care. The goal of Talkiatry is to offer convenient and empathetic psychiatric care, led by a diverse team of experts, to help clients on their journey to better mental health.

New York City, New YorkHeadquarters

2019Year Founded

$192.6MTotal Funding

DEBTCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Holidays

Paid Parental Leave

Flexible Work Hours

Remote Work Options

Risks

Increased competition from other telehealth platforms may affect market share.

Reliance on insurance reimbursements poses financial risks with policy changes.

Rapid expansion could lead to operational challenges and quality control issues.

Differentiation

Talkiatry offers insurance-covered virtual psychiatric care, enhancing accessibility for patients.

The company partners with ERC Pathlight to provide specialized care for eating disorders.

Talkiatry's diverse clinical team ensures personalized care across various mental health needs.

Upsides

Talkiatry's value-based care model improves health outcomes and reduces costs.

The partnership with Biogen expands services to address postpartum depression effectively.

Growing telehealth adoption boosts demand for Talkiatry's services.

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