Senior Manager, Data Science - GenAI Digital Assistant at Capital One

San Jose, California, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BiotechnologyIndustries

Requirements

Candidates should possess a Master’s degree in Computer Science, Statistics, Mathematics, or a related field, and have at least 8 years of experience in data science, with a strong focus on generative AI and large language models. Demonstrated expertise in Python, AWS, Pyspark, LangChain, LangGraph, HuggingFace Transformers, vLLM, and VectorDBs is required, along with a deep understanding of Natural Language Processing (NLP) and machine learning techniques.

Responsibilities

As a Senior Manager, Data Science - GenAI Digital Assistant, you will lead cutting-edge research and development in Generative AI to enhance conversational AI capabilities and build scalable digital assistant solutions, partnering with cross-functional teams to deliver AI-powered products. You will be responsible for fine-tuning advanced Large Language Models (LLMs) for domain-specific applications, inference optimization, and multi-agentic workflows, as well as driving innovation through the design, training, evaluation, and deployment of state-of-the-art NLP models, ultimately translating complex AI/ML research into tangible business outcomes and improving customer experience through intelligent digital assistance.

Skills

Natural Language Processing (NLP)
Large Language Models (LLMs)
Python
LangChain
LangGraph
HuggingFace Transformers
vLLM
AWS
Pyspark
Vector Databases
Machine Learning
AI/ML Research
Problem-Solving

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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