Senior Program Manager, Clinical Performance and Innovation
Twin Health- Full Time
- Senior (5 to 8 years)
Candidates should possess 4-7 years of experience, ideally from top-tier consulting, investment banking, or high-growth operations, demonstrating a strong analytical and problem-solving skillset. A Bachelor's degree is required, and experience in operational efficiency and data analysis is highly desirable.
The Senior Manager, Business Operations will conduct deep-dive analyses to identify operational inefficiencies and missed opportunities, utilizing data to improve patient retention and drive profitability. They will build and maintain dashboards and frameworks to support leadership decision-making, track key business metrics, and create reporting packages. Furthermore, the role involves partnering with the Head of Business Operations on strategic initiatives, leading project management, and supporting long-term planning, including value-based care and P&L optimization. Finally, the Senior Manager will analyze patient lifecycle data to uncover churn points and collaborate with cross-functional teams to implement changes that improve patient engagement.
Provides virtual psychiatric care services
Talkiatry provides psychiatric care services through a telehealth platform, focusing on mental health support. Clients seeking help can easily check if their insurance is accepted and complete an online assessment, which helps match them with a suitable psychiatrist from Talkiatry's team. This allows clients to have their first virtual visit within days, making mental healthcare more accessible. Unlike many competitors, Talkiatry's services are covered by insurance, reducing the financial barriers often associated with mental health care. The goal of Talkiatry is to offer convenient and empathetic psychiatric care, led by a diverse team of experts, to help clients on their journey to better mental health.