Talkiatry

Senior Manager, Business Operations

Remote

Talkiatry Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health, Healthcare, Enterprise SoftwareIndustries

Requirements

Candidates should possess 4-7 years of experience, ideally from top-tier consulting, investment banking, or high-growth operations, demonstrating a strong analytical and problem-solving skillset. A Bachelor's degree is required, and experience in operational efficiency and data analysis is highly desirable.

Responsibilities

The Senior Manager, Business Operations will conduct deep-dive analyses to identify operational inefficiencies and missed opportunities, utilizing data to improve patient retention and drive profitability. They will build and maintain dashboards and frameworks to support leadership decision-making, track key business metrics, and create reporting packages. Furthermore, the role involves partnering with the Head of Business Operations on strategic initiatives, leading project management, and supporting long-term planning, including value-based care and P&L optimization. Finally, the Senior Manager will analyze patient lifecycle data to uncover churn points and collaborate with cross-functional teams to implement changes that improve patient engagement.

Skills

Analytics
Data Analysis
Data Modeling
Dashboarding
SQL
Problem-Solving
Cross-functional Collaboration
Strategic Thinking
Patient Retention
Operational Performance

Talkiatry

Provides virtual psychiatric care services

About Talkiatry

Talkiatry provides psychiatric care services through a telehealth platform, focusing on mental health support. Clients seeking help can easily check if their insurance is accepted and complete an online assessment, which helps match them with a suitable psychiatrist from Talkiatry's team. This allows clients to have their first virtual visit within days, making mental healthcare more accessible. Unlike many competitors, Talkiatry's services are covered by insurance, reducing the financial barriers often associated with mental health care. The goal of Talkiatry is to offer convenient and empathetic psychiatric care, led by a diverse team of experts, to help clients on their journey to better mental health.

Key Metrics

New York City, New YorkHeadquarters
2019Year Founded
$192.6MTotal Funding
DEBTCompany Stage
HealthcareIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Paid Parental Leave
Flexible Work Hours
Remote Work Options

Risks

Increased competition from other telehealth platforms may affect market share.
Reliance on insurance reimbursements poses financial risks with policy changes.
Rapid expansion could lead to operational challenges and quality control issues.

Differentiation

Talkiatry offers insurance-covered virtual psychiatric care, enhancing accessibility for patients.
The company partners with ERC Pathlight to provide specialized care for eating disorders.
Talkiatry's diverse clinical team ensures personalized care across various mental health needs.

Upsides

Talkiatry's value-based care model improves health outcomes and reduces costs.
The partnership with Biogen expands services to address postpartum depression effectively.
Growing telehealth adoption boosts demand for Talkiatry's services.

Land your dream remote job 3x faster with AI