Senior Learning Designer - IT Associate Skilling at Humana

Louisville, Kentucky, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Information TechnologyIndustries

Requirements

Partners with IT leaders and associates to identify and address performance and knowledge gaps through strategic learning solutions
Leverages performance consulting, adult learning theory, and instructional design best practices
Collaborates with subject matter experts (SMEs) and stakeholders at all levels, including executives
Influences departmental strategy and makes decisions on moderately complex to complex issues without direction
Exercises considerable latitude in determining objectives and approaches to assignments
Comfort with leveraging AI to drive work outcomes
Knowledge of learning technologies (e.g., Articulate, Vyond, Cornerstone on Demand) and collaborative tools
Ability to facilitate live and virtual sessions

Responsibilities

Independently conducts all learning activities (Learning Needs Analysis to Design, Development, and Delivery) to support associate skilling
Designs, plans, and facilitates training on topics such as Cloud technologies and other essential skills for IT Associates
Partners with Associate Director to develop, refine, and prioritize the skilling roadmap, aligning with IT needs
Reports progress upwardly and to all non-Executive stakeholders
Manages the Intake process to capture and report on all requests (course development, LMS updates, etc.)
Provides LMS support as needed for the team and, as availability allows, the rest of IT
Partners with Associate Director to generate data-driven insights for continuous improvement and strategic decision-making
Manages learning tool license administration to ensure prudent allocation across IT learning
Designs and develops engaging, learner-centered experiences (storyboards, scripts, performance support tools, mobile learning, manuals)
Writes effective learning objectives and coordinates performance assessments to measure training effectiveness
Ensures course materials are current and relevant
Tracks and analyzes training program effectiveness (learner satisfaction, proficiency testing, job performance improvement)
Provides instruction and guidance to Facilitators
Uses consultative skills for needs analysis to determine if learning solutions are necessary

Skills

Instructional Design

Adult Learning Theory

Performance Consulting

Learning Objectives

Storyboards

Scripts

Performance Support Tools

Mobile Learning

Training Evaluation

Stakeholder Collaboration

SME Collaboration

Learner Assessment

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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