Humana

Senior Learning Design Professional

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, HealthcareIndustries

Senior Learning Design Professional

Employment Type: Full-time

Position Overview

Humana Healthy Horizons is seeking a Senior Learning Design Professional to join our caring community and help us put health first. This role involves leveraging instructional design, cognitive psychology, and adult learning theory to identify and address knowledge or performance gaps. The Senior Learning Design Professional will work on moderately complex to complex issues requiring in-depth evaluation of variable factors.

Responsibilities

  • Analyze and organize content, design solutions, and write storyboards, scripts, performance support materials, mobile learning content, and manuals.
  • Ensure course materials are current and relevant to training needs.
  • Provide instruction and guidance to Facilitators.
  • Utilize collaborative tools to enhance learning.
  • Plan, organize, and develop training curriculum, materials, job performance aids, and programs to meet specific training needs.
  • Conduct comprehensive needs assessments and learner analyses to inform curriculum development and measure training effectiveness.
  • Design instructional materials and learning solutions aligned with business objectives and adult learning principles.
  • Develop high-quality content, including e-learning modules, instructor-led training, and blended learning programs.
  • Collaborate with stakeholders and subject matter experts to implement learning solutions across various platforms.
  • Measure and evaluate the effectiveness of learning initiatives, using data to recommend enhancements.
  • Use consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.
  • Influence department strategy and make decisions on moderately complex to complex issues regarding technical approaches for project components, working without direction.
  • Exercise considerable latitude in determining objectives and approaches to assignments.

Requirements

  • Bachelor's degree or equivalent (4) years of professional experience in learning design.
  • Three (3) or more years of instructional design, training, and/or learning development experience.
  • Proficient level experience with the Articulate 360 Suite, specifically Storyline 360.
  • Proficiency in Microsoft Office applications including Outlook, PowerPoint, and Adobe PDF.
  • Strong communication, project management, and collaboration skills.
  • Proven experience applying the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) model, and adult learning theories and strategies to instructional design projects.
  • Understanding of curriculum design, including data analysis, gathering content from SMEs, and utilizing adult learning principles.
  • Prior demonstrated capability leading, developing, and maintaining a dynamic and high-performing team culture.
  • Ability to work with agility and flexibility, embracing an ever-changing, fast-paced work environment.
  • Ability to facilitate and deliver an exceptional learning experience to all types of learners.

Preferred Qualifications

  • Knowledge in Medicaid managed care.
  • Business operations content design and facilitation experience.
  • Experience using a wide variety of training tools to effectively facilitate a wide audience.
  • Experience in managing projects or processes.
  • Expert organizational skills with fast turnaround time.

Additional Information

Workstyle: This is a remote position with minimal travel. Travel: Up to 5% travel annually, possibly outside of your state of residence for team engagement meetings and training. Typical Workdays & Hours: Monday through Friday; 8:00 AM – 5:00 PM Eastern Standard Time (EST). This position must be flexible in accommodating work schedules in order to satisfy business needs.

Work at Home (WAH) Internet Statement: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must...

Skills

Instructional Design
Cognitive Psychology
Adult Learning Theory
Content Analysis
Storyboard Development
Scriptwriting
Performance Support
Mobile Learning
Curriculum Development
Needs Assessment
Learner Analysis
E-learning
Instructor-Led Training
Blended Learning
Stakeholder Collaboration
Subject Matter Expert (SME) Collaboration
Learning Evaluation
Consultative Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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