[Remote] Senior/Lead Product Manager – Healthcare Vertical at Firstup

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, HealthcareIndustries

Requirements

4–7 years of experience in Product Management, Product Marketing, or a hybrid PMM/PM role within SaaS or enterprise software
Experience serving healthcare customers or adjacent industries where compliance, security, and workforce communication are paramount
Proven ability to translate complex customer needs and market trends into actionable strategies and product narratives
A strong grasp of mobile-first user experiences and the unique needs of deskless and shift-based workers
Excellent communication, storytelling, and cross-functional collaboration skills
Analytical mindset with experience using data to drive insights and decisions
Familiarity with healthcare compliance

Responsibilities

Own the strategy and roadmap for the Healthcare vertical, defining how Firstup delivers unique value across healthcare systems
Serve as the voice of the healthcare worker, developing a deep understanding of deskless, shift-based workforces and the operational realities of hospitals, clinics, and care teams
Champion the mobile experience—ensuring the Firstup platform empowers frontline and clinical employees to stay connected, informed, and engaged wherever they are
Partner closely with Product Marketing, Sales, and Customer Success to shape go-to-market strategies, messaging, and enablement for healthcare audiences
Collaborate with Product and Engineering leadership to influence roadmap priorities and advocate for features that support healthcare-specific workflows and compliance requirements
Gather and synthesize market, customer, and competitive insights to inform positioning, pricing, and product direction
Define and track success metrics for the Healthcare vertical—driving adoption, retention, and expansion within key accounts
Enable internal teams with deep industry knowledge, customer stories, and product expertise to strengthen our market presence and sales effectiveness

Skills

Product Strategy

Market Insight

Go-to-Market Strategy

Healthcare

Communication Platform

Workflow Improvement

Regulatory Requirements

Customer Needs Analysis

Firstup

Enhances internal communications for organizations

About Firstup

Firstup enhances internal communications within organizations through its Workforce Communication Platform. This platform allows businesses to effectively reach and engage with employees, regardless of their location. It offers features like message orchestration, campaign automation, and integration with other workplace tools, enabling companies to streamline their communications and target employees on the right channels and devices. Firstup differentiates itself by serving a significant portion of Fortune 100 companies and focusing on authentic employee engagement. The company's goal is to transform the digital employee experience and improve operational and strategic communications within organizations.

San Francisco, CaliforniaHeadquarters

2006Year Founded

$126.8MTotal Funding

SERIES_ECompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Remote Work Options

Risks

Competitors like Achievers introduce innovative AI features, challenging Firstup's market position.

Rapid AI advancements may outpace Firstup's offerings, risking competitive disadvantage.

Focus on burnout solutions may require Firstup to expand beyond communication capabilities.

Differentiation

Firstup serves over 40% of Fortune 100 companies, showcasing its market influence.

The platform offers real-time engagement data analysis by organization, department, or employee.

Firstup's CommunicationAI integrates GenAI capabilities, enhancing digital employee experiences.

Upsides

Recognition as a leader in Gartner Magic Quadrant boosts Firstup's market credibility.

Growing demand for AI-driven tools supports Firstup's focus on intelligent communication.

Partnerships with firms like Annapurna highlight strategic communication's role in employee experience.

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