Senior Lab Specialist - Solutions Center at Illumina

San Diego, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Genomics, HealthcareIndustries

Requirements

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience
Strong communication and interpersonal skills, with demonstrated ability to tailor messaging to effectively engage a wide range of audiences—including technical and non-technical personnel, cross-functional team members, and key business stakeholders or decision-makers
Excellent written and verbal communication, including proficiency in delivering presentations and facilitating technical applications trainings
Highly organized and detail-oriented, with the ability to thrive in a fast-paced, dynamic environment. Comfortable working on assignments with varying scope, limited information, and requiring creative problem-solving
Collaborative team player with a strong customer service mindset and a proven track record of building effective cross-functional relationships
Hands-on experience with Illumina technologies, including library preparation, sequencing, and/or microarray workflows. Additional experience in upstream sample preparation methods such as cell culturing, imaging, and/or tissue sectioning is a plus
Self-motivated and capable of working independently

Responsibilities

Deliver technical training and product demonstrations on Illumina’s products and workflow solutions to both external customers and internal teams, spanning the full breadth of our product portfolio
Execute a wide range of laboratory activities supporting Illumina’s sequencing and microarray workflows, encompassing full end-to-end workflows from sample to result. This includes experimental design, sample/library preparation, sequencing or microarray scanning, and data analysis
Coordinate training logistics and ensure lab readiness, including instrument setup and materials preparation, to support successful customer engagements and hands-on sessions at the ISC
Engage with customers and stakeholders of varying technical backgrounds to communicate Illumina’s sample-to-answer workflows, assist in experimental planning, and provide technical troubleshooting when needed
Document work accurately and thoroughly, including drafting experimental reports, workflow summaries, and standard operating procedures or work instructions as required
Operate and maintain lab instrumentation and supporting technologies, including equipment for cell culture, tissue sectioning/imaging, and automated liquid handling systems relevant to Illumina’s end-to-end solutions

Skills

Key technologies and capabilities for this role

genomicssequencingmicroarraysample preparationlibrary preparationdata analysisexperimental designproduct demonstrationstechnical trainingworkflow troubleshootingmultiomics

Questions & Answers

Common questions about this position

What experience and education are required for the Senior Lab Specialist role?

The role typically requires a minimum of 5 years of related experience with a Bachelor’s degree, or 3 years with a Master’s degree, or a PhD without experience, or equivalent work experience.

Is this position remote or on-site?

This is a dynamic, team-driven, on-site position at the Illumina Solutions Center in San Diego.

What are the key responsibilities of this role?

Responsibilities include delivering technical training and product demonstrations, executing laboratory activities from sample to result, coordinating training logistics, engaging with customers for troubleshooting, documenting work, and operating lab instrumentation.

What skills are essential for success in this position?

Strong communication and interpersonal skills with demonstrated ability are required, along with a strong foundation in genomics for this customer-facing role.

What is the work environment like at Illumina?

The role is in a dynamic, team-driven environment surrounded by extraordinary people, inspiring leaders, and world-changing projects at the Illumina Solutions Center.

Illumina

Supports genomics startups through funding and resources

About Illumina

Illumina focuses on fostering innovation in the genomics industry by supporting startups through its Illumina Accelerator program. This program helps entrepreneurs create, launch, and grow genomics-focused companies by providing funding and resources. The accelerator operates in two main locations: the San Francisco Bay Area and Cambridge, UK. Illumina Accelerator has successfully invested in 68 genomics startups, which have collectively raised over $1 billion in venture capital. What sets Illumina apart from its competitors is its strong partnership with leading venture capital investors and its dedicated focus on the genomics sector. The goal of Illumina is to build a thriving ecosystem for genomics innovation, enabling new companies to emerge and advance the field.

San Diego, CaliforniaHeadquarters

1998Year Founded

$27.2MTotal Funding

IPOCompany Stage

Venture Capital, BiotechnologyIndustries

5,001-10,000Employees

Risks

Over-reliance on NVIDIA's AI technology may limit flexibility in AI solution adoption.

Standardizing proteomics data across platforms could challenge Illumina's data reliability.

Single-flow-cell NovaSeq X System might cannibalize sales of higher-end models.

Differentiation

Illumina leads in genomic sequencing with advanced AI integration and multiomic data analysis.

The company offers innovative array-based solutions for DNA, RNA, and protein analysis.

Illumina's global expansion includes a new Global Capability Center in Bengaluru.

Upsides

Collaboration with NVIDIA enhances drug discovery and clinical development through AI integration.

Pilot proteomics program with UK Biobank aims to generate crucial reference datasets.

Single-cell sequencing kits make high-throughput sequencing accessible to smaller labs.

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