Senior L&D Enablement Program Manager at OpenAI

San Francisco, California, United States

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$200,000 – $260,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

7+ years of experience in learning operations, enablement, or program management in fast-paced environments
Proven ability to design scalable learning systems and processes across global organizations
Strong project management and stakeholder communication skills
Experience managing LMS platforms (ideally Sana or similar) and building automated or data-informed workflows
Analytical mindset with the ability to translate metrics into actionable insights
Comfortable balancing strategy with hands-on execution—no task is too small when it comes to improving how people learn
A collaborative spirit and a passion for building a learning culture that supports growth and inclusion
Based in San Francisco office (hybrid model: three days in office per week); not considering remote applications

Responsibilities

Design, implement, and maintain the core enablement infrastructure that supports OpenAI’s learning programs, including our learning management system (Sana)
Develop templates, resources, and operational processes that enable consistent delivery and measurement of learning programs across teams
Partner with other L&D team members to build scalable systems for onboarding, manager development, and team interventions—ensuring they run efficiently and can be replicated across orgs
Build reporting and feedback loops to measure program reach, engagement, and impact; use data to drive improvements and inform strategy
Empower People partners, facilitators, and business leaders with the right tools and training to deliver learning experiences confidently and consistently
Manage the day-to-day hygiene and optimization of learning operations—permissions, dashboards, content governance, and internal support triage
Work with People Ops, HRBPs, and business leaders to understand needs, streamline learning requests, and improve employee access to development opportunities

Skills

LMS

Sana

L&D Systems

Program Management

Onboarding

Manager Development

Toolkits

Playbooks

Scalable Workflows

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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