Enablement Program Manager
BlueCatSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries
Requirements
- 7+ years in learning, enablement, or sales training roles, with 3+ years in a leadership or strategy capacity
- Proven success building or scaling enablement programs for Sales, Service, or Operations teams
- Deep understanding of adult learning principles, coaching methodologies, and enablement technologies
- Exceptional communication, facilitation, and analytical storytelling skills
- Experience with Articulate, LMS platforms, Confluence, and CRM or QA systems (Genesys Cloud preferred)
- Demonstrated ability to align enablement strategy to business performance metrics
Responsibilities
- Lead and build the end-to-end Enablement organization, including Training, Enablement, and future specialists
- Partner cross-functionally with Operations, VOC, and QA to align learning programs to business outcomes
- Establish enablement governance, success metrics, and tools to scale efficiently as the Agency grows rapidly
- Design and deliver scalable learning systems, including onboarding, certification, and ongoing development programs
- Maintain and evolve learning content, curricula, and assessments using platforms like Articulate, Confluence, and Google Suite
- Drive performance enablement by translating VOC, QA, and Operations insights into actionable initiatives
- Measure, report, and scale enablement impact by defining KPIs and using data storytelling to communicate ROI
Skills
The Zebra
Online platform for insurance quote comparison
About The Zebra
The Zebra operates in the insurance comparison market, helping consumers quickly find car and home insurance quotes. Users can enter their personal information and coverage needs on the platform, which then displays quotes from over 100 trusted insurance providers in about 90 seconds. This process allows individuals to compare rates side by side, making it easier to choose the best option without contacting multiple companies. Unlike many competitors, The Zebra offers this service for free, earning revenue through partnerships with insurance providers when users select a quote. The goal of The Zebra is to simplify the insurance shopping experience, providing transparency and saving consumers money.
Austin, TexasHeadquarters
2012Year Founded
$246.7MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees
Risks
Increased competition from insurtech startups like Gabi and Policygenius.
Consumer privacy concerns may impact data collection for personalized quotes.
Economic downturns could reduce consumer spending on insurance products.
Differentiation
The Zebra offers a user-friendly platform for quick insurance quote comparisons.
It partners with over 100 trusted insurance providers for comprehensive coverage options.
The Zebra's commission-based model keeps the service free for consumers.
Upsides
The Zebra's recent acquisition of Marble enhances its market position.
AI-driven chatbots streamline customer service and quote comparison processes.
Machine learning algorithms tailor insurance recommendations to customer preferences.
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