unitQ

Senior Java Engineer

San Francisco, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Biotechnology, AI, Data & AnalyticsIndustries

Senior Backend Software Engineer

Employment Type: Full Time

About unitQ

At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels. Backed by leading investors such as Zendesk, Accel, and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.

About the Opportunity

We are looking for an experienced Senior Backend Software Engineer with the skills, energy, and passion for coding to be a key contributor on our growing team. You are a motivated self-starter, able to learn quickly, incorporate AI development tools, and communicate effectively. You will be responsible for building and maintaining our microservice architecture, owning services that power our core product offering. You will use your skills in Java, Kubernetes, and cloud-native development to deliver high-quality, efficient, and testable code.

Role Responsibilities

  • Develop and maintain AI-driven features and services.
  • Design and implement scalable data structures and pipelines.
  • Build and own API services to securely handle a large amount of data.
  • Collaborate closely with cross-functional teams to enhance platform capabilities.

About You

  • 5+ years of software engineering experience; Java knowledge required.
  • Demonstrated enthusiasm for applying AI solutions and tools to solve complex, real-world problems.
  • Develop and maintain Java microservices, libraries, automated tests, and build scripts.
  • Expertise with unitQ tech stack, including Spring Boot, Hibernate, Git, and Kubernetes.
  • Perform code reviews and evaluate pull requests, helping other engineers debug and resolve problems.
  • Write thorough documentation and specifications with clean APIs, architecting scalable solutions capable of processing millions of new data points daily.
  • Work directly with managed and unmanaged cloud services, including databases, data streams, message queues, container orchestrators, job automation systems, and continuous build, integration, and deployment systems.
  • Apply and advocate for healthy coding practices, AI as a software copilot, Agile methodologies, and communication strategies.

Nice to have:

  • Familiarity with Large Language Models (LLMs) and their practical applications.
  • Experience in processing large amounts of data and working with databases.

Benefits

  • Stock Options
  • Flexible Vacation Policy
  • Medical coverage through BlueShield and Kaiser
  • Dental and Vision coverage through Beam
  • 401(k) Plan
  • Life Insurance
  • FSA and Dependent Care FSA Plans
  • $50/month internet/cell phone/equipment reimbursement
  • Generous leave policies
  • Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead!
  • Snacks and dog friendly office environment

At unitQ, diversity drives innovation. We celebrate and welcome employees of different backgrounds, cultures, perspectives, and experiences. We’re committed to fostering an inclusive environment as our team grows.

If you’re passionate about leveraging AI to drive product quality and want to work in a fast-paced, collaborative setting, we’d love to hear from you!

Skills

Java
Kubernetes
Spring Boot
Hibernate
Git
Microservices
API development
Data structures
Data pipelines
AI
Cloud-native development
Code reviews
Automated testing
Build scripts

unitQ

Monitors customer feedback for product improvement

About unitQ

UnitQ focuses on monitoring and analyzing customer feedback to help businesses improve their products. Its main product, unitQ Monitor, uses machine learning to scan feedback from over 100 languages across various channels, allowing companies to gather insights from a diverse customer base. Unlike competitors, unitQ Monitor filters out irrelevant information to identify actionable bugs and issues, enabling quick resolutions and reducing customer churn. The company's goal is to enhance product quality and customer satisfaction through a subscription-based service.

San Mateo, CaliforniaHeadquarters
2018Year Founded
$39.9MTotal Funding
SERIES_BCompany Stage
Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Stock Options
Flexible Vacation Policy
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Life Insurance
Health Savings Account/Flexible Spending Account
Phone/Internet Stipend
Generous leave policies
Gym Membership
Company Social Events

Risks

iOS updates can lead to increased user-reported issues, affecting app functionality.
Reliance on third-party platforms for data poses risks if access is restricted.
Scalability challenges may arise as unitQ expands operations with new investments.

Differentiation

UnitQ uses AI to analyze feedback from over 100 languages and multiple channels.
UnitQ Monitor filters noise and false positives, providing accurate, timely information.
UnitQ's subscription model ensures steady income and customer retention focus.

Upsides

UnitQ's AI-driven insights help reduce customer churn by resolving issues quickly.
UnitQ GPT revolutionizes feedback analysis, offering real-time, actionable insights.
UnitQ's global feedback analysis enhances product quality and customer satisfaction.

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