Senior IT Systems Administrator at Lunar Energy

United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Clean Energy, TechnologyIndustries

Requirements

A minimum of 5 years' work experience within IT Systems administration in any sector
Proficiency in Okta and Google Workspace administration
Experience with Okta Workflows for workflow automation
Expertise in MacOS and Windows device support & management - 2nd/3rd line level support essential
Familiarity with MDM solutions for Windows and macOS
Proficiency in network administration - layer 2 and 3 switching, VLANs, DNS, DHCP, firewalls, VPNs
Experience in Domain name and DNS management
Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties
Excellent attention to detail and a methodical approach
The ability to motivate others and guide change
A passion for creating solutions with a positive attitude to change
The ability to work under pressure on multiple projects within your project timeframes
Excellent analytical skills and an informed, evidence-based approach

Responsibilities

Administer the company’s SaaS platforms, as well as support remote users with day-to-day issues
Implement a new automation or integration system between our services to streamline data flows, and document it for future reference
Evaluate and respond to end-user requests for new features or functionality
Identify issues with and optimise IT processes or platform integrations
Research and recommend new products or services
Ensure smooth delivery and operation of IT services by monitoring system performance
Provide 1st/2nd/3rd line support to colleagues concerning issues with their devices, the office network infrastructure or SaaS platform integrations
Run training sessions for end-users on how to get the most from a given platform
Problem determination and incident management of network and connectivity issues
Operational performance monitoring and analysis of internal networks
Office WAN connectivity/ISP management
Thorough documentation of new and existing processes and systems
IT hardware and software procurement
Day-to-day end-user support
Backup support for user onboarding/offboarding and basic training

Skills

Key technologies and capabilities for this role

OktaGoogle WorkspaceSaaS AdministrationIT AutomationNetwork ManagementIncident ManagementSystem MonitoringOffice WANISP ManagementIT ProcurementUser OnboardingEnd-User Support

Questions & Answers

Common questions about this position

What experience level is required for the Senior IT Systems Administrator role?

A minimum of 5 years' work experience within IT Systems administration in any sector is required.

What are the key technical skills needed for this position?

Required skills include proficiency in Okta and Google Workspace administration, Okta Workflows for automation, expertise in MacOS and Windows device support at 2nd/3rd line level, familiarity with MDM solutions, and proficiency in network administration including layer 2/3 switching, VLANs, DNS, DHCP, firewalls, and VPNs.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this position remote or does it require office presence?

This information is not specified in the job description.

What soft skills are essential for success in this role?

Essential soft skills include excellent communication skills for presenting to various audiences, excellent attention to detail and methodical approach, ability to motivate others and guide change, passion for solutions with positive attitude to change, ability to work under pressure on multiple projects, and excellent analytical skills.

Lunar Energy

Modular energy storage solutions for homeowners

About Lunar Energy

Lunar Energy provides energy storage solutions specifically designed for residential clients. Their main product, the Lunar System, is a modular energy storage unit that can be expanded as energy needs increase, allowing homeowners to store energy generated from solar panels for use during peak hours or power outages. This system ensures a continuous power supply and helps users save on energy bills. Unlike many competitors, Lunar Energy focuses on a user-friendly experience, offering an app that provides detailed reports on energy usage and storage, enabling effective energy management. The company's goal is to promote sustainability and energy independence for homeowners, making it easier for them to optimize their energy usage and reduce reliance on traditional power grids.

Mountain View, CaliforniaHeadquarters

2020Year Founded

$291.8MTotal Funding

EARLY_VCCompany Stage

Energy, Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Paid Parental Leave

Phone/Internet Stipend

Wellness Program

Risks

Competition from Tesla could limit Lunar Energy's market share.

Dependence on Sunrun for distribution poses a risk if partnerships dissolve.

Reliance on SK for manufacturing may expose Lunar Energy to geopolitical risks.

Differentiation

Lunar Energy offers a modular energy storage system for residential clients.

The Lunar System integrates seamlessly with solar panels for energy independence.

Lunar Energy's app provides detailed energy usage reports for effective management.

Upsides

Increased interest in virtual power plants enhances Lunar Energy's market opportunities.

Collaboration with SK Group could reduce production costs and improve efficiency.

Acquisition of GridShare software positions Lunar Energy as a leader in smart energy management.

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