Senior IT Engineer at Matillion

Hyderabad, Telangana, India

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Data Integration, AIIndustries

Requirements

Deep technical expertise in engineering, administering, and automating cloud and physical infrastructure (e.g., Okta, Google Workspace, Jamf, Intune)
A proven track record of engineering automated solutions using scripting (like Python) or no-code automation tools (e.g., n8n, Zapier, Workato)
Strong service mindset, a collaborative approach, and the ability to effectively scope complex business requirements into technical remits
Proficiency in incident and problem management, with a sharp focus on root cause analysis and implementing permanent fixes
A high willingness to learn new technologies and an understanding of advanced concepts like AI protocols (e.g., data poisoning, hallucination) and AI-driven automation

Responsibilities

Relentlessly automate manual IT processes across core systems, particularly user lifecycle management (onboarding/offboarding), utilizing no-code tools and scripting
Proactively analyze support ticket trends to identify and eliminate entire classes of service requests through strategic system improvements and automation
Own the problem management lifecycle, performing root cause analysis to engineer permanent, proactive solutions that stop recurring incidents before they happen
Lead strategic automation initiatives, including developing AI-driven solutions for the service desk (like the Felix bot) and building out MDM automation via API integration
Act as the final technical authority and primary technical lead for complex issues, providing mentorship and driving best engineering practices within the team

Skills

Key technologies and capabilities for this role

IT Service DeskAutomationUser Lifecycle ManagementOnboardingOffboardingNo-code ToolsScriptingProcess OptimizationIncident PreventionTicket Analysis

Questions & Answers

Common questions about this position

Is this role remote or office-based?

The role is based in the Hyderabad office and requires working on site to drive the culture of automation and technical leadership.

What technical skills are required for this Senior IT Engineer position?

Candidates need deep technical expertise in engineering, administering, and automating cloud and physical infrastructure such as Okta, Google Workspace, Jamf, and Intune, along with a proven track record in scripting like Python or no-code tools like n8n, Zapier, and Workato.

What is the company culture like at Matillion?

Matillion emphasizes a collaborative environment where the mission comes first, everyone pulls in the same direction, and the team is driven by curiosity, big thinking, and fast movement as part of #TeamGreen.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What makes a strong candidate for this Senior IT Engineer role?

A strong candidate combines deep technical expertise in infrastructure automation with a strong service mindset, collaborative approach, proactive problem-solving through root cause analysis, and leadership in AI-driven initiatives.

Matillion

Data management platform for data pipelines

About Matillion

Matillion offers a data management platform that helps data teams build, manage, and orchestrate data pipelines efficiently. The platform features a usage-based pricing model, allowing clients to pay only for the services they use, which supports scalability. It integrates artificial intelligence to enhance productivity, including the use of large language models and automatic documentation generation. With a library of connectors for various data sources, Matillion simplifies complex data transformations and provides a unified view of all data pipelines.

Altrincham, United KingdomHeadquarters

2010Year Founded

$300.9MTotal Funding

SERIES_ECompany Stage

Data & Analytics, AI & Machine LearningIndustries

201-500Employees

Benefits

Company Equity

Health Insurance

Life Insurance

401(k) Retirement Plan

Paid Vacation

Mental Health Support

Hybrid Work Options

Risks

Increased competition from Snowflake's AI capabilities could impact Matillion's market share.

Rapid GenAI integration may lead to potential security vulnerabilities with sensitive data.

Reliance on partnerships with major cloud platforms poses a risk if they develop competing solutions.

Differentiation

Matillion offers a no-code AI pipeline solution for Databricks and Snowflake.

The platform integrates AI and LLMs directly into data pipelines for enhanced insights.

Matillion's usage-based pricing allows scalability according to client needs.

Upsides

Integration with Databricks and Snowflake positions Matillion for AI-driven data insights.

Eric Benson's appointment as CRO is expected to drive growth through consumption-based strategies.

Recognition as a Challenger in Gartner Magic Quadrant highlights competitive positioning.

Land your dream remote job 3x faster with AI

Try Jobo Free