Senior Integrations Manager at VTS

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

PropTech, Real EstateIndustries

Requirements

Proven track record in system-level experience across multiple software and hardware platforms
Hardware platform knowledge including Apple iOS, Android OS, and Linux-based devices, plus hardware associated with access and people management systems
Knowledge in IP-based devices to understand, design within, and troubleshoot hardware in a typical customer network
Hands-on experience in several access control, visitor, and elevator management systems
Ideally, experience working in buildings with property managers, commercial building staff, access control, infrastructure, and IoT integrators
Located in New York, NY, and able to work from the office four days a week
Deep understanding of VTS’ integration library including SAML and API/SDK based integrations, ranging from facility management to access control systems

Responsibilities

Manage and apply technically driven integration solutions for pre-sale prospects and existing customers
Support Sales and Solutions teams in assessing prospect’s tenant experience goals, determining viability and scope using VTS product suite
Partner with Tenant Advisory team to identify and resolve complex issues impacting customers across VTS portfolio using unique solutions
Work with support teams, solution specialists, development engineers, and quality engineers to manage, maintain, and deploy integration projects
Learn and become knowledgeable on platforms VTS integrates with (access control, work order management, payments, smart home technologies)
Write, maintain, and review knowledge base documentation to assist VTS’s support functions
Work independently on assigned software and hardware issues to resolution
Create client-facing documentation specific to client’s system’s use case
Make recommendations to improve systems performance, security, and scalability within VTS offerings
Work with technology team to discuss enhancements and alternative workflows specific to client needs
Travel on-site when necessary, navigating commercial real estate infrastructure and testing system compatibility with VTS

Skills

Integrations

iOS

Android

Linux

Access Control

Work Order Management

Payments

Smart Home Technologies

IP Networking

Troubleshooting

Knowledge Base Documentation

VTS

Software solutions for commercial real estate

About VTS

VTS offers software solutions for the commercial real estate (CRE) industry, focusing on leasing, asset management, and marketing. Its platform centralizes portfolio data, providing real-time insights that help clients make informed decisions and improve efficiency. VTS stands out with its subscription-based model and features like the VTS Market solution, which enhances tenant engagement through data analytics. The company's goal is to empower CRE revenue teams to optimize performance and increase revenue.

New York City, New YorkHeadquarters

2012Year Founded

$296.3MTotal Funding

SERIES_ECompany Stage

Enterprise Software, Real EstateIndustries

501-1,000Employees

Benefits

Be Taken Care Of - VTS offers competitive compensation, comprehensive health benefits (including dental and vision), flexible vacation time and a 401(k) plan.

Parental Leave - 16 weeks 100% paid parental leave to the primary caregiver and 6 weeks 100% paid parental leave to the secondary caregiver.

Wellness - Dedicated monthly wellness events to promote physical and mental well-being.

Executive Coaching - Dedicated executive coaches on-site available to all employees, no matter what role you have in the company.

Own a Piece of Something Big - Be an owner of the company you’re building with our equity packages.

Never Stop Learning - Benefit from a culture that promotes new learning. VTS regularly hosts informal education sessions and provides an allowance for external courses.

Risks

Emerging proptech startups may erode VTS's market share with similar SaaS solutions.

Economic downturns could reduce demand for VTS's leasing and asset management platforms.

Data privacy concerns may impact VTS's ability to utilize data for analytics.

Differentiation

VTS unifies owners, operators, brokers, and customers in a single real estate platform.

VTS Activate Workplace enhances employee engagement with personalized, branded workplace experiences.

VTS 4 uses AI to predict tenant demand 6-9 months ahead of leasing activity.

Upsides

VTS's platform manages over 13 billion square feet, showcasing its extensive market reach.

The launch of VTS Activate Multifamily expands VTS's presence in the residential sector.

Demand for office space is growing, with VTS's VODI indicating positive leasing trends.

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