Senior Growth Designer, Patient

Position Overview

• Location Type: Not specified
• Job Type: Not specified
• Salary: $183,600 - $216,000

Headway's mission is to build a new mental health care system that everyone can access. We have developed technology that assists individuals in finding excellent therapists through the first software-enabled national network of providers who accept insurance. Approximately 1 in 4 people in the US experience a treatable mental health condition, yet most providers do not accept insurance, making therapy prohibitively expensive for the majority. Headway is creating a new mental healthcare system that is accessible to all by simplifying the process for therapists to accept insurance and expand their practices.

Founded in 2019, Headway has grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states. These providers utilize our software to manage their practices and have served over 1 million patients. We are a Series D company with over $325 million in funding from prominent investors including a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures, and Health Care Service Corporation. We are committed to making your time here the most meaningful experience of your career. Join us in improving mental healthcare.

About the role: As a Senior Growth Designer on Headway’s Patient team, you will be responsible for designing the initial point of contact for patients—where they first arrive, explore their options, and decide to proceed. Your work will significantly influence the first impression prospective patients have of Headway and will be crucial in determining whether they receive the care they need. You will collaborate across marketing and product channels to create scalable acquisition and intake experiences. This involves balancing short-term conversion objectives with a long-term design vision, all while operating at a fast pace and learning from genuine user needs.

Responsibilities

• Lead the design for SEO/SEM acquisition experiences, as well as other new and emerging channels.
• Prototype and launch experiments to enhance how patients search for care.
• Translate concepts into high-quality, production-ready visual designs.
• Develop and document reusable design patterns within our patient-facing design system (Helix).
• Collaborate effectively with Product Managers, Marketers, Engineers, Researchers, and other Product and Brand Designers.

Requirements

• 5-8 years of experience as a Product Designer, with at least 3 years on a Growth-related team.
• Proven experience designing high-performing, consumer-facing desktop and mobile web products.
• Strong visual and interaction design skills, with a passion for elevating design standards.
• Enthusiasm for hypothesis-driven iteration, experimentation, and measurable impact.
• Ability to translate user insights and business goals into polished, intuitive designs.
• A desire for your work to make a significant positive difference in people's lives.

Compensation and Benefits

Compensation:

• The expected base pay range for this position is $183,600 - $216,000, determined by factors such as qualifications, experience, and geographic location.
• This role may also be eligible for performance-based variable compensation and an equity grant, depending on the specific position and level.
• Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while acknowledging individual contributions and potential.

Benefits:

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays annually, plus a Holiday Break between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

Company Information

Headway is committed to building a diverse team, recognizing that the strength of a team lies in its people. We believe we cannot achieve our mission without a team that reflects the diversity of the communities we serve.