Headway

Senior Growth Designer, Patient

New York, New York, United States

Headway Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health, Health Tech, Digital HealthIndustries

Requirements

Candidates should possess 5-8 years of experience as a Product Designer, with at least 3 years on a Growth-related team, designing high-performing consumer-facing desktop and mobile web products. Strong visual and interaction design craft is required, along with an enthusiasm for hypothesis-driven iteration and measurable impact. The ability to translate user insights and business goals into polished, intuitive design is also necessary.

Responsibilities

As a Senior Growth Designer, the individual will lead design for SEO/SEM acquisition experiences, prototype and launch experiments to improve patient care discovery, translate ideas into production-ready visual design, develop reusable design patterns within the design system, and collaborate closely with product managers, marketers, engineers, researchers, and other designers to shape the first impression for prospective patients and contribute to scalable acquisition and intake experiences.

Skills

UX/UI Design
User Experience
Prototyping
SEO/SEM
User Research
Design Systems
A/B Testing
Digital Marketing
Product Design

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

Key Metrics

New York City, New YorkHeadquarters
2019Year Founded
$318.1MTotal Funding
LATE_VCCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible Paid Time Off
Employee Assistance Program (EAP)
Training and professional development

Risks

Increased competition from platforms like BetterHelp and Talkspace.
Potential backlash from professionals feeling undervalued by Headway's platform.
Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.

Differentiation

Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

Upsides

Raised $100M in Series D to expand into Medicare Advantage and Medicaid.
Partnerships with Cigna and Blues plan to expand services to all 50 states.
Growing demand for telehealth services boosts Headway's market potential.

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