Senior Frontend Engineer - GenAI Agents

Position Overview

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco, and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

As a Senior Frontend Engineer specializing in GenAI Agents, you'll leverage your expertise to make a meaningful impact on initiatives that bring the power of Generative AI directly to our users. You will drive quality outcomes for our customers by combining strategic thinking and problem-solving skills to identify challenges, research complex human-agent interaction problems, and lead the solution design and development of key projects that advance our mission and integrate seamlessly with our broader engineering goals.

You will collaborate closely with peers, product, design, and leadership to build outstanding AI-powered products and features that leverage intelligent agents for the Deputy platform. Your work will focus on creating intuitive and engaging interfaces, delivering sophisticated services to millions of users and businesses, from small and medium-sized enterprises to large corporations.

You wake up every morning with the confidence that your work, from designing cutting-edge user experiences for AI agents to integrating with their underlying services, powers and improves the livelihood of millions of users worldwide.

Responsibilities

• Design, implement, and deliver robust frontend software solutions for product features, with a specific focus on integrating and orchestrating interactions with GenAI agents, ensuring high-performance and high-quality systems and applications.
• Write simple, efficient, self-documented, modular, high-quality code that follows best practices, specifically considering the unique challenges of frontend interaction with NLP models and agent outputs.
• Uphold a high bar of engineering standards and coordinate with Infrastructure and Quality, ensuring the reliable display and interaction with AI-generated content and agent states.
• Influence and problem-solve with senior, mid, and junior engineers to deliver high-quality outcomes, particularly in the domain of human-agent interaction design and prompt engineering. This role may not have direct reports, but your leadership and mentorship will drive the squads to successful outcomes.
• Mentor and guide more junior engineers in an impactful and meaningful way, particularly in best practices for designing and developing user interfaces for AI-driven features.
• Actively participate in prompt engineering discussions, contributing a frontend perspective on how prompts can be structured to optimize user experience and agent responsiveness.
• Develop and implement strategies for displaying, interpreting, and managing NLP outputs from GenAI agents to create clear and actionable user experiences.
• Contribute to defining frontend-specific evaluation and testing methodologies for agent interactions, ensuring the user experience is fluid, predictable, and delightful.

Skills and Experience

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Employment Type

• Full Time

Company Information

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. We transform the frontline, making businesses more profitable, compliant, and productive, while workers are more engaged and happier at work.