ACH Fraud Analyst
DutchieFull Time
Mid-level (3 to 4 years)
Candidates should possess a strong understanding of fraud detection techniques, data sources, and tools, with the ability to apply them to identify and mitigate first-party and third-party fraud. Excellent interpersonal and communication skills are essential for effective collaboration with internal teams, customers, financial institutions, and law enforcement. The role requires flexibility to work nights, weekends, and holidays as part of a rotating schedule to ensure 24/7 fraud monitoring and response.
The Senior Fraud Operations Specialist will analyze new account applications and transactional activity to detect fraudulent patterns, investigate fraud alerts, and provide comprehensive documentation of findings. Responsibilities include collaborating with internal teams, communicating with customers to verify activity and resolve disputes, and liaising with external stakeholders such as financial institutions and law enforcement. The specialist will also stay updated on emerging fraud trends, perform root cause analyses, document control breakdowns, and identify opportunities for operational process improvement.
Corporate card and spend management platform
Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.