Senior Executive / Executive, Ninja Mart (Sales Operations) at Ninja Van

Subang Jaya, Selangor, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FMCG, Logistics, SalesIndustries

Requirements

Bachelor's Degree in business or any relevant field
Preferred experience in: Sales support, sales operations, route planning, or data management (FMCG experience preferred)
Proficient in Excel
Knowledge of DMS, DMW/WMS systems is an added advantage
Action oriented - the role will be working in a fast paced environment, solving problems within timelines
Sense of Ownership / Accountability – Takes full responsibility for assigned tasks, follows through until completion, and proactively addresses issues without needing constant supervision
Analytical - the candidate will analyse our operations and lead on improvement and growth
Stakeholder Management - the candidate will work an international team and will need to manage stakeholders from diverse backgrounds
Comfortable with uncertainty - business needs for supply are always changing, candidate has to be ready to change processes to fit new business needs

Responsibilities

Support the S&OP Manager in driving efficient and seamless sales operations across all channels
Analyse sales and operational data to uncover trends, performance gaps, and opportunities for improvement or growth
Assist in sales planning initiatives to support the expansion of FMCG product distribution
Manage and optimize salesman routing to ensure effective coverage, productivity, and cost efficiency across territories
Collaborate with internal stakeholders (Sales, Commercial, Supply Chain, Finance) to understand business needs and develop data-driven solutions
Provide regular and ad-hoc reporting to Sales and Management teams, delivering clear insights on key performance indicators (KPIs), sales performance, and market trends
Maintain and manage sales and operational databases, ensuring data accuracy, consistency, and accessibility across systems
Conduct market research and competitor benchmarking to support strategic planning and identify new business opportunities
Support the sales team with actionable insights and recommendations to boost performance and enhance customer satisfaction
Partner with cross-functional teams to roll out new sales initiatives, monitor their performance, and optimize for maximum impact
Manage multiple priorities and deadlines, ensuring timely and high-quality delivery of reports and analytics to stakeholders

Skills

Excel

Sales Operations

Data Analysis

Route Planning

S&OP

DMS

WMS

Market Research

KPIs

Sales Planning

FMCG

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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