Senior Engineer Support - PAM at Saviynt

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

5+ Years of total experience in supporting, developing, or implementing software solutions
2+ years experience in designing and implementing PAM solutions such as (BeyondTrust, CyberArk, CA/Xceedium, Delinea) for enterprise organizations
Experience with databases, LDAP and directory services, application servers, operating systems (Linux, Windows) and network infrastructure
Strong understanding of Identity Lifecycle about privileged accounts and how people use accounts
Knowledge in scripting and coding technologies (PowerShell, REST, Auto IT)
Knowledge of protocols like SSH, IIS, RDP
Experience with cloud platforms like AWS, Azure, GCP
Knowledge of technologies like RabbitMQ or similar messaging queues, Elastic, Redis, Kubernetes
Experience in scripting with SQL
Experience with any ticketing tools such as Freshdesk, ServiceNow, JIRA, Remedy, etc. (preferred)
Knowledge of application architectures like monoliths and microservices
Bachelors in computer science and engineering or equivalent degree in Engineering or relevant experience
Strong debugging skillset with the ability to think on your feet and thrive in a fast-paced, high-energy environment
Ability to work independently, adapt quickly, and maintain a positive attitude
Excellent verbal and written communication skills
Experience with coding in Java (a plus)
Preferred to have L100 and L200 certification for Saviynt

Responsibilities

Resolve technical issues through debugging, research, and investigation
Comply and act on incidents within the agreed SLAs
Identify and report documentation gaps with intent to improve self-service capabilities for customers and partners
Prepare root cause analysis reports to present to customers
Communicate with end users/businesses to explain the issue(s) and resolution
Provide technical analysis for the production incidents, resolution, and root cause analysis for the incidents
Publish knowledge articles for the incidents and service requests, prepare technical documents for the standard operating procedures

Skills

PowerShell

REST

AutoIT

SSH

IIS

RDP

AWS

Azure

GCP

RabbitMQ

Elastic

Redis

Kubernetes

SQL

Linux

Windows

LDAP

CyberArk

BeyondTrust

Delinea

Saviynt

Cloud-based identity security and access governance

About Saviynt

Saviynt provides a cloud-based platform focused on identity security and access governance for businesses. Its services include identity governance and administration, third-party access governance, and cloud privileged access management, all aimed at helping organizations manage and secure digital identities, including those of employees and vendors. The platform features automated workflows and tools that simplify identity lifecycle management, while offering visibility and analytics to help businesses stay audit-ready and reduce identity-related risks. Unlike many competitors, Saviynt emphasizes user-friendliness and ease of implementation, making it accessible for a wide range of clients from small businesses to large enterprises. The company's goal is to protect major brands and support their cloud and security initiatives through a subscription-based model that ensures ongoing revenue and investment in product development.

El Segundo, CaliforniaHeadquarters

2010Year Founded

$165.4MTotal Funding

DEBTCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging identity security startups pose a threat to Saviynt's market share.

Rapid AI advancements may outpace Saviynt's current technological capabilities.

Data privacy and regulatory challenges could hinder global service expansion.

Differentiation

Saviynt offers a unified platform for cloud, enterprise, and big data security.

The AI-powered Intelligence Suite enhances decision-making in identity and access management.

Saviynt's user-friendly platform simplifies identity lifecycle management with automated workflows.

Upsides

Saviynt's recognition as a 2024 Gartner Customers' Choice highlights strong customer satisfaction.

Partnership with SPG expands cybersecurity capabilities and market reach.

Hiring industry experts strengthens Saviynt's leadership and product marketing efforts.

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