TrueML

Senior Engineer I

Mexico, Indiana, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial SoftwareIndustries

Position Overview

  • Location Type: Not specified
  • Employment Type: Full-time
  • Salary: Not specified

TrueML is a mission-driven financial software company focused on creating better customer experiences for distressed borrowers. They utilize machine learning to engage customers digitally and adjust strategies in real-time. The Consumer Payment Portal product team aims to create intelligent solutions for consumers to easily pay down their financial obligations. As a Senior Engineer I, you will contribute to developing and extending the payments platform infrastructure, collaborating with UX, Design, and Experimentation teams to build a seamless web experience and process financial transactions securely and consistently.

Requirements

  • Strong technical and analytical skills
  • Understanding of patterns and anti-patterns
  • Ability to keep up with industry news and introduce innovative techniques
  • Commitment to delivering high-quality, high-maintainability code
  • Experience with streaming and microservices
  • Experience with A/B testing
  • Experience with data modeling and delivery
  • Experience with internal tool building

Responsibilities

  • Contribute ideas into the technical and product roadmap.
  • Estimate effort for initiative discovery and execution.
  • Collaborate with product managers and fellow engineers to translate product and business requirements into technical implementation.
  • Work with payment processing partners and gateways to identify new workflows and alternative payment methods.
  • Build and maintain a seamless front-end web experience for consumers.
  • Recognize, articulate, and track tech debt in the system, and plan and execute paths to address it.
  • Thoroughly test your work.

Company Information

  • Company: TrueML
  • Mission: To create better customer experiences for distressed borrowers.
  • Approach: Uses machine learning to engage customers digitally and adjust strategies in real time.
  • Team: Consumer Payment Portal
  • Work-Life Benefits: Unlimited PTO, Medical benefit contributions (in congruence with local laws and type of employment agreement)

Application Instructions

  • Not specified

Skills

Microservices
Streaming
Data Modeling
A/B Testing
Payment Processing
Web Development
Technical and Analytical Skills
Code Quality
Collaboration
Innovation

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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