Senior Employee Relations Partner--Technology at M&T Bank

Buffalo, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Finance, TechnologyIndustries

Requirements

Serve as a generally independent subject matter expert on significant employee relations matters
Apply exceptional HR expertise as part of the Employee Relations team
Possess outstanding technical skills relating to mediation, critical incident management, organization intervention, and forward-thinking results
Work with minimal oversight from an ER manager
Use data to drive decisions and recommendations
Exercise significant authority to decide on employment actions, including termination
Understand the employee handbook and interpret/counsel on it
Leverage credibility and exercise influence to work collaboratively with other HR Centers of Excellence
Demonstrate critical thinking and expertise to independently identify alternatives, resolutions, and/or solutions

Responsibilities

Deliver high quality and effective employee relations solutions to a specialized and complicated line of business
Resolve problems, address and assist in the investigation of employee and regulatory complaints
Coach managers and employees to achieve resolution of issues
Ensure uniform and equitable application of organization policies and procedures while adhering to regulations
Provide enterprise-wide ER solutions through consulting with senior leaders, managers, and employees on complex issues
Serve as a specialized subject matter expert on employee relations matters with significant impact to the business
Participate in, and often lead, senior level HR and talent-related projects and initiatives
Independently drive buy-in for business-line related initiatives and shepherd them to completion
Deliver independent decisions and counsel to managers and employees
Identify and analyze employee relations matters and recommend appropriate employment action
Administer the Bank’s Performance Expectations and Corrective Action Policy, accelerating as appropriate
Oversee termination processes in accordance with Bank practices and prepare documentation
Counsel managers on Corrective Action, highlighting legal requirements and ramifications
Participate in EEOC/Human Rights/Wage and Hour regulatory complaints and represent the Bank at hearings and meetings
Receive complaints, conduct investigations, assist the Investigations Team, recommend and resolve problems, and counsel employees
Counsel employees on conduct issues, disputes, financial problems, illness, disability, and performance matters
Facilitate dispute resolutions
Conduct presentations and trainings on employee relations topics
Support, develop, revise, and oversee training programs on Bank policy, sexual harassment, legal issues, performance management, etc
Support exit interview process, including analyzing results and follow-up
Interpret inquiries regarding Bank policies and procedures and report policy issues

Skills

Employee Relations

HR Consulting

Mediation

Investigation

Coaching

Data Analysis

Risk Management

Policy Compliance

Talent Management

Critical Incident Management

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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