Senior Dynamics 365 Solutions Analyst

About Us

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Job

A determined, motivated, adaptable, self-managed and eager to learn solutions manager, with experience in financial processes and the Dynamics 365 F&O platform. The ideal candidate must be able to thrive in the midst of change, and adapt to the growing needs of the Finance and Fashion operations teams, and to help drive a programme of change to enhance financial and operational efficiency as part of a dedicated team of D365 specialists.

What You’ll Do

• Configuration Management: Handle configuration requests from users, ensuring D365 F&O modules are tailored to meet specific business processes and requirements.
• Gap Analysis: Conduct thorough gap analysis to identify discrepancies between current system capabilities and business needs, proposing actionable solutions to bridge gaps.
• Functional Requirement Documents (FRDs): Write clear and comprehensive FRDs to document business requirements, functional designs, and proposed solutions.
• Business Requirements Gathering: Collaborate with stakeholders to gather, analyze, and document business requirements, pain points, and future goals.
• Solution Design: Design and propose D365 F&O solutions that leverage out-of-the-box functionalities, align with business needs, and integrate with other systems where necessary.
• System Configuration & Customization: Configure D365 F&O modules to meet business requirements, with minimal customization to maintain system scalability and upgradeability.
• Testing Support: Participate in and support testing phases, including unit testing, system testing, and User Acceptance Testing (UAT), to ensure solutions meet requirements and function correctly.
• User Training & Support: Provide training to end-users and internal teams on D365 F&O functionalities, offering ongoing support and troubleshooting as needed.
• Collaboration: Work closely with cross-functional teams, including business analysts, technical developers, project managers, and end-users, to deliver cohesive solutions.
• Continuous Improvement: Identify opportunities to optimize D365 F&O functionalities, enhancing operational efficiency and user experience.
• Stakeholder Communication: Maintain clear and effective communication with stakeholders throughout the project lifecycle to ensure alignment and transparency.

About You

• Education: Bachelor's degree in a relevant field (e.g., IT, Business, Finance, Supply Chain, Computer Science).
• Experience: Proven experience with 5+ years of Microsoft Dynamics 365 Finance and Operations.
• Certifications: Microsoft Dynamics 365 Functional certifications a plus.
• Business Acumen: Ability to understand business processes and translate them into system solutions.
• Problem-Solving: Strong analytical and troubleshooting skills to identify and resolve issues.
• Communication: Excellent verbal and written communication skills for interacting with colleagues and stakeholders.
• Collaboration: Strong collaborative skills.