[Remote] Senior Director, Product Operations at Calendly

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

12+ years of experience in business and product operations, business strategy, and program management in a SaaS environment
6+ years of people management experience, leading cross-functional and multi-disciplinary product operations teams
Proven expertise in software development methodologies such as Agile and Scrum, and in product lifecycle management
Strong communication and leadership skills with a demonstrated ability to align cross-functional executives and teams

Responsibilities

Design, implement, and optimize processes for strategic planning and product development
Oversee product release processes, ensuring timely and successful launches
Drive accountability and predictability, manage dependencies, and reduce friction across the product development lifecycle
Select, implement, and manage project management and communication tools used by Product development teams
Work with embedded team members to maintain accurate and up-to-date product documentation, including strategy documents, roadmaps, PRDs, and JIRA
Serve as a key partner to Product, Engineering, Design, Marketing, and Finance departments to create and maintain clarity and drive positive outcomes for the business
Establish and maintain clear documentation and communication channels to ensure alignment and transparency
Define, track, and assess key performance indicators (KPIs) for performance and operational efficiency
Create accountability and clarity for product-specific KPIs and ensure teams have the data inputs they need for strategic decisions and continuous product improvements
Collaborate with R&D leadership and the Executive Team to support strategic planning and investment decisions across the product portfolio
Ensure priorities are clear and aligned within squads, across R&D, and at the company level
Provide insights and recommendations based on operational data
Manage operational resources, including budgets and personnel allocation
Support and cultivate a high-performing team culture with systems for learning, recognition, and continuous improvement

Skills

Calendly

Automates scheduling for individuals and businesses

About Calendly

Calendly simplifies scheduling for individuals and businesses by providing a platform that automates the process of setting up meetings and appointments. It integrates with popular calendar systems like Google Calendar, Outlook, and iCloud to ensure users can manage their time efficiently and avoid double-booking. Unlike many competitors, Calendly offers a subscription-based model with a free basic version and several premium plans that include advanced features such as team scheduling and custom branding. This tiered pricing approach allows users to start for free and upgrade as they see the value in additional functionalities. The goal of Calendly is to enhance productivity by reducing the back-and-forth communication typically involved in scheduling meetings.

Atlanta, GeorgiaHeadquarters

2013Year Founded

$341MTotal Funding

SERIES_BCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Competitive pay

Quarterly bonus

Team member equity

Home office setup

Technology stipend

Pick your own perk stipend

Flexible Time Off

Vacation stipend

Parental leave

Medical, dental, & vision coverage

Fun community events

401k company match

Risks

Increased competition from AI-powered tools like Kalendar.AI threatens Calendly's market share.

Recent 13% workforce reduction may impact innovation and service levels at Calendly.

New CTO appointment could lead to strategic shifts misaligned with customer expectations.

Differentiation

Calendly offers seamless integration with major calendar systems like Google, Outlook, and iCloud.

The platform provides customizable scheduling solutions with features like custom branding and APIs.

Calendly's subscription model includes a free version, encouraging upgrades to premium plans.

Upsides

The rise of hybrid work models increases demand for efficient scheduling solutions like Calendly.

Global scheduling software market projected to grow at 13.1% CAGR from 2023 to 2028.

Increased demand for remote work tools boosts usage of scheduling software by 30% in 2023.

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