Senior Director- Product Management at Capital One

Bengaluru, Karnataka, India

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, TechnologyIndustries

Requirements

  • Bachelor’s Degree
  • At least 15 years of experience in product management or at least 12 years of experience in business analysis or data science
  • At least 5 years of people leadership experience leading product manager teams
  • Interested in building lasting relationships with peers and having fun while building products that delight customers and drive value to the business
  • Enjoys putting yourself in the shoes of customers to identify their pain points and collaborating with cross-functional teams to solve these customer challenges (experience with data scientists and machine learning engineers preferred)
  • A learner who can quickly get up to speed in a highly technical environment
  • Passionate about building a well-rounded product management skill set that is human centered, business focused, and technology driven with emphasis on integrated problem solving and people leadership
  • Experienced working in an Agile environment
  • A do-er who can also zoom out and think strategically
  • Excellent oral and written communication skills
  • Highly collaborative with the ability to influence and lead
  • Preferred Qualifications
  • MBA or Master’s degree
  • Experience building products for data scientists, machine learning engineers or model risk officers
  • Expertise in observability, logging, monitoring, tracing, AIOps and MLOps
  • Experience with Machine Learning and Generative Artificial Intelligence technologies
  • Experience working at a startup or in a startup environment

Responsibilities

  • Develop and communicate the product vision and strategy for your area of responsibility
  • Deeply understand the needs of data scientists, machine learning engineers and model risk officers across Capital One
  • Partner with business and technology leadership to align on prioritization of key problems to be solved to maximize business and customer outcomes
  • Collaborate with teams in India and USA to drive alignment with different teams working on the platform
  • Incorporate design thinking and analytics to inform product design
  • Responsible for a team of directly reporting product managers
  • Maintain a healthy backlog of work and play a critical role in many agile ceremonies
  • Support the team with escalation and resolution of impediments
  • Serve as the connection between customers, Capital One’s mission, and your team

Skills

Product Management
Machine Learning
Generative AI
Data Science
Analytics
Design Thinking
ML Platforms

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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