Senior Director, IT Operations at Tokyo Electron

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Semiconductor, ElectronicsIndustries

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (Master’s preferred)
12+ years of IT experience with at least 5 years in a senior leadership role overseeing IT operations or infrastructure
5+ years of IT experience managing managers or directors and building a succession and talent pipeline
Proven success leading IT operations in a high-tech or manufacturing environment, ideally with global Asia-Pacific experience
Deep understanding of hybrid cloud environments, edge-to-cloud compute, colocation, networking, and enterprise support operations
Experience with ITIL or similar service management frameworks
Strong English communication skills

Responsibilities

Develop and execute an IT Operations strategy aligned with the company’s technology roadmap and business objectives
Lead cross-functional teams across support, infrastructure, and risk management, fostering teamwork and accountability
Drive modernization through automation, cloud adoption, and smart operations
Partner closely with executive leadership and global counterparts to ensure operational consistency and shared standards
Oversee the design, implementation, and management of enterprise infrastructure (data centers, cloud environments, network architecture, and collaboration platforms)
Ensure high availability, performance, and scalability to support rapid innovation cycles and manufacturing or R&D systems
Manage technology vendors and strategic partners, ensuring cost efficiency and service quality
Deliver world-class IT support and employee technology services across the U.S. region
Continuously improve user satisfaction through self-service tools, knowledge management, and process automation
Maintain strong focus on communication and service excellence consistent with TEL’s customer service standards
Collaborate with Information Security and Legal to ensure compliance with U.S. and international regulations
Oversee operational risk management, business continuity, and disaster recovery programs
Build a culture of proactive risk awareness and data protection across IT operations
Develop and manage annual IT operations budgets, forecasts, and strategic investment plans
Define and monitor KPIs to track service delivery, performance, and continuous improvement outcomes
Optimize cost structure through smart sourcing and lifecycle management

Skills

Key technologies and capabilities for this role

IT OperationsInfrastructure ManagementNetwork OperationsRisk ManagementCloud AdoptionAutomationStrategic PlanningTeam LeadershipCross-functional Collaboration

Questions & Answers

Common questions about this position

What are the key responsibilities of the Senior Director of IT Operations role?

The role involves leading US technology operations, developing IT strategy aligned with business objectives, overseeing infrastructure and network operations, delivering employee IT support, and managing risk, compliance, and security.

Is this a remote position or does it require working in an office?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of company culture does Tokyo Electron promote?

The company promotes a culture of continuous improvement (kaizen), collaboration between Japan and US teams, teamwork, accountability, and service excellence consistent with customer service standards.

What experience or skills make a strong candidate for this role?

Strong candidates will have leadership experience in IT operations, expertise in enterprise infrastructure, network management, cloud adoption, automation, risk management, and the ability to partner with global teams and executive leadership.

Tokyo Electron

Develops and sells semiconductor production equipment

About Tokyo Electron

Tokyo Electron specializes in creating and selling equipment used in the production of semiconductors, which are essential components in many electronic devices. Their products help semiconductor manufacturers produce chips that are high-performing and reliable. The equipment works by utilizing advanced technology to facilitate various processes in chip production, ensuring efficiency and quality. Unlike many competitors, Tokyo Electron not only sells equipment but also offers maintenance services and support contracts, which helps build long-term relationships with clients. The company's goal is to achieve sustainable growth while adhering to high standards of corporate governance and ethics, as evidenced by their participation in energy initiatives and recognition for their corporate responsibility.

Tokyo, JapanHeadquarters

1963Year Founded

$215.9MTotal Funding

SERIES_UNKNOWNCompany Stage

Hardware, Industrial & ManufacturingIndustries

1,001-5,000Employees

Benefits

comprehensive Health coverage

TEL Bonus program

401(k) retirement plan with a generous company match

ROTH investment plan

Personal Paid Leave (PPL)

10 paid holidays a year

Anniversary Time Off (ATO)

Employee Assistance Program (EAP)

Risks

Increased competition from U.S. companies could impact TEL's market share.

Expansion in India amidst geopolitical tensions may expose TEL to political risks.

Significant investment in new facilities could strain financial resources if demand falters.

Differentiation

TEL is a leader in semiconductor production equipment, offering cutting-edge solutions.

The company is recognized for its commitment to sustainable growth and corporate governance.

TEL's partnerships with academic institutions drive innovation in semiconductor technology.

Upsides

TEL's expansion in Tainan aims to meet growing semiconductor equipment demand.

The focus on AI-driven manufacturing processes can enhance production efficiency and reduce costs.

Partnerships with institutions like IIT Bombay boost semiconductor research and training.

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