Senior Director, IT Operations at Tokyo Electron

Austin, Texas, United States

Tokyo Electron Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Semiconductor, ElectronicsIndustries

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (Master’s preferred)
  • 12+ years of IT experience with at least 5 years in a senior leadership role overseeing IT operations or infrastructure
  • 5+ years of IT experience managing managers or directors and building a succession and talent pipeline
  • Proven success leading IT operations in a high-tech or manufacturing environment, ideally with global Asia-Pacific experience
  • Deep understanding of hybrid cloud environments, edge-to-cloud compute, colocation, networking, and enterprise support operations
  • Experience with ITIL or similar service management frameworks
  • Strong English communication skills

Responsibilities

  • Develop and execute an IT Operations strategy aligned with the company’s technology roadmap and business objectives
  • Lead cross-functional teams across support, infrastructure, and risk management, fostering teamwork and accountability
  • Drive modernization through automation, cloud adoption, and smart operations
  • Partner closely with executive leadership and global counterparts to ensure operational consistency and shared standards
  • Oversee the design, implementation, and management of enterprise infrastructure (data centers, cloud environments, network architecture, and collaboration platforms)
  • Ensure high availability, performance, and scalability to support rapid innovation cycles and manufacturing or R&D systems
  • Manage technology vendors and strategic partners, ensuring cost efficiency and service quality
  • Deliver world-class IT support and employee technology services across the U.S. region
  • Continuously improve user satisfaction through self-service tools, knowledge management, and process automation
  • Maintain strong focus on communication and service excellence consistent with TEL’s customer service standards
  • Collaborate with Information Security and Legal to ensure compliance with U.S. and international regulations
  • Oversee operational risk management, business continuity, and disaster recovery programs
  • Build a culture of proactive risk awareness and data protection across IT operations
  • Develop and manage annual IT operations budgets, forecasts, and strategic investment plans
  • Define and monitor KPIs to track service delivery, performance, and continuous improvement outcomes
  • Optimize cost structure through smart sourcing and lifecycle management

Skills

IT Operations
Infrastructure Management
Network Operations
Risk Management
Cloud Adoption
Automation
Strategic Planning
Team Leadership
Cross-functional Collaboration

Tokyo Electron

Develops and sells semiconductor production equipment

About Tokyo Electron

Tokyo Electron specializes in creating and selling equipment used in the production of semiconductors, which are essential components in many electronic devices. Their products help semiconductor manufacturers produce chips that are high-performing and reliable. The equipment works by utilizing advanced technology to facilitate various processes in chip production, ensuring efficiency and quality. Unlike many competitors, Tokyo Electron not only sells equipment but also offers maintenance services and support contracts, which helps build long-term relationships with clients. The company's goal is to achieve sustainable growth while adhering to high standards of corporate governance and ethics, as evidenced by their participation in energy initiatives and recognition for their corporate responsibility.

Tokyo, JapanHeadquarters
1963Year Founded
$215.9MTotal Funding
SERIES_UNKNOWNCompany Stage
Hardware, Industrial & ManufacturingIndustries
1,001-5,000Employees

Benefits

comprehensive Health coverage
TEL Bonus program
401(k) retirement plan with a generous company match
ROTH investment plan
Personal Paid Leave (PPL)
10 paid holidays a year
Anniversary Time Off (ATO)
Employee Assistance Program (EAP)

Risks

Increased competition from U.S. companies could impact TEL's market share.
Expansion in India amidst geopolitical tensions may expose TEL to political risks.
Significant investment in new facilities could strain financial resources if demand falters.

Differentiation

TEL is a leader in semiconductor production equipment, offering cutting-edge solutions.
The company is recognized for its commitment to sustainable growth and corporate governance.
TEL's partnerships with academic institutions drive innovation in semiconductor technology.

Upsides

TEL's expansion in Tainan aims to meet growing semiconductor equipment demand.
The focus on AI-driven manufacturing processes can enhance production efficiency and reduce costs.
Partnerships with institutions like IIT Bombay boost semiconductor research and training.

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