Vonage

Senior Director, Editorial

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cloud Communications, BiotechnologyIndustries

Why this role matters

As the Senior Director Editorial, you will be the strategic leader driving our brand’s voice and thought leadership through compelling, high-impact content. You will own the development and execution of a scalable editorial strategy that elevates our market position and supports business objectives. This includes launching and growing a company blog for strategic storytelling and SEO, spearheading original research initiatives to establish market authority, and crafting editorial-quality customer stories that reinforce our vision and execution. By continuously monitoring industry and macro trends, you will ensure our content remains relevant and forward-thinking.

Your key responsibilities

  • Elevate the brand through smart, credible, point-of-view driven content
  • Translate market trends and business strategy into compelling content
  • Build, launch, and scale a company blog for strategic positioning, storytelling, and SEO
  • Drive the creation of original research and reports that establish the company’s authority in the market
  • Develop editorial quality customer stories to reinforce our vision and execution
  • Continuously monitor macro trends and industry movements to inform our thought leadership content
  • Own a rolling four-quarter editorial roadmap that supports marketing performance goals
  • Develop and lead a high-performance content team

What you’ll bring

Required

  • 7-10 years leading editorial or content functions at a technology company or in technology journalism
  • Experience launching or leading a company blog
  • Proven experience writing top- and mid- funnel content, i.e. thought leadership content and customer stories
  • Ability to take technical information and turn it into easy to understand stories

What we consider a plus

  • Proven track record of managing high-performing teams
  • Strong project management skills with the ability to oversee multiple initiatives simultaneously
  • Expertise in content performance analytics and using data to drive decision-making

Where you will work

This position offers a hybrid work arrangement based out of our Holmdel office, with the flexibility to work remotely. We are also open to considering fully remote candidates located within the United States.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. #LI-HB

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

Who we are

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Skills

Editorial Strategy
Content Strategy
Thought Leadership
SEO
Customer Stories
Market Trends
Content Marketing
Team Leadership
Project Management
Technical Writing
Journalism

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters
2001Year Founded
$361.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.
Regulatory pressures in India could challenge the Airtel partnership.
Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.
The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.
Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.
Partnership with Airtel Business opens opportunities in the growing Indian market.
Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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