Vonage

Senior Director, Editorial

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cloud Communications, BiotechnologyIndustries

Requirements

Candidates must have 7-10 years of experience leading editorial or content functions within a technology company or in technology journalism, with proven experience launching or leading a company blog. They should also have demonstrated success in writing top- and mid-funnel content, including thought leadership and customer stories, and possess the ability to translate technical information into easily understandable narratives. A proven track record of managing high-performing teams, strong project management skills, and expertise in content performance analytics are considered a plus.

Responsibilities

The Senior Director, Editorial will be responsible for driving the brand's voice and thought leadership through strategic content, developing and executing a scalable editorial strategy to elevate market position and support business objectives. This includes launching and growing a company blog for strategic storytelling and SEO, spearheading original research initiatives to establish market authority, and crafting editorial-quality customer stories. The role involves continuously monitoring industry and macro trends to ensure content relevance, owning a rolling four-quarter editorial roadmap, and developing and leading a high-performance content team.

Skills

Editorial Strategy
Content Strategy
Thought Leadership
SEO
Customer Stories
Market Trends
Content Marketing
Team Leadership
Project Management
Technical Writing
Journalism

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters
2001Year Founded
$361.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.
Regulatory pressures in India could challenge the Airtel partnership.
Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.
The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.
Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.
Partnership with Airtel Business opens opportunities in the growing Indian market.
Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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