Senior Director & Associate General Counsel (Product & Privacy) at PagerDuty

San Francisco, California, United States

PagerDuty Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Digital Operations, SaaSIndustries

Requirements

  • 10+ years of relevant legal experience with deep expertise in at least three of the following areas: Security, Privacy, IP, Commercial Contracts, Litigation, AI or Regulatory compliance
  • Prior experience advising throughout the product development lifecycle, covering security, privacy, intellectual property, contracts, regulatory compliance issues and more
  • Admitted into and in good standing with at least one U.S. state bar
  • Prior experience managing and developing successful teams
  • Proven ability to concisely communicate and explain critical legal decisions with context, building trusted executive relationships
  • Track record of successful implementation of cross functional strategy and creation of systems and processes to promote efficient scale of the organization
  • Deep understanding of U.S. and international privacy and security regulatory frameworks and ability to translate multi-jurisdictional requirements into practical legal guidance
  • Outstanding professional judgment and client service focus
  • Team player with a positive attitude and love of solving problems
  • Experience as a trusted legal advisor to senior product, security and engineering executives
  • Excels at translating complex legal requirements into actionable business strategies, and designing scalable frameworks
  • Energized by the opportunity to drive impact for the team and company
  • Possesses strong coordination across business teams to keep current on business activities and future plans
  • Has deep understanding of applicable laws and regulatory frameworks and can deftly apply legal requirements to help advise and draft policies and facilitate the implementation of products and processes

Responsibilities

  • Lead and manage the Product & Privacy legal team
  • Manage PagerDuty's intellectual property portfolio
  • Support the product, engineering and security teams
  • Manage the global privacy program
  • Build strong relationships across the organization
  • Create systems and processes to support business goals
  • Advise stakeholders in developing and launching technology products to mitigate risk and maintain compliance in a fast moving environment, particularly in light of AI advancements, while promoting business flexibility

Skills

Key technologies and capabilities for this role

Product LawPrivacy LawIntellectual PropertyData SecurityRegulatory ComplianceLegal Team ManagementPolicy DraftingRisk Mitigation

Questions & Answers

Common questions about this position

What experience level is required for this role?

The position requires 10+ years of relevant legal experience with deep expertise in at least three of the following areas: Security, Privacy, IP, Commercial Contracts, Litigation, AI or Regulatory compliance.

What are the must-have qualifications for this position?

Must-have qualifications include prior experience advising throughout the product development lifecycle, being admitted into and in good standing with at least one U.S. state bar, prior experience managing and developing successful teams, proven ability to communicate critical legal decisions to executives, and a track record of implementing cross-functional strategy.

Is this role remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of workplace culture does PagerDuty offer?

PagerDuty offers a flexible, award-winning workplace where you'll collaborate with kind and ambitious people, tackle complex problems, and help build a more equitable world.

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters
2009Year Founded
$168.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance
Paternity and Maternity Leave
Employee Assistance Program
PTO (Vacation / Personal Days)
Sick Time
Remote Work
Adoption Assistance
401(k)
Employee Stock Purchase Program
Flexible Spending Account
Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.
Economic downturns could affect subscription renewals and acquisitions.
Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
Recognized as a leader in GigaOm's 2024 Radar for AIOps.
Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
Strategic focus on public sector and Americas sales expands market reach.
Investments by Intech and Quantbot indicate confidence in growth potential.

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