Senior DevOps Service Reliability Operations Engineer - DGX Cloud at NVIDIA

Santa Clara, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud ComputingIndustries

Requirements

Highly motivated with strong communication skills and ability to work successfully with multi-functional teams, principals, and architects across organizational boundaries and geographies
5+ years of experience administering large-scale production systems
3+ years of experience in high-availability Internet, Cloud, or Data Center environments (Systems Administration, SRE, or NOC)
BS in Computer Science, Engineering, Physics, Mathematics, or equivalent experience
Expert-level knowledge of Linux system administration and automation using Ansible and/or Python
Strong experience with shell scripting, DNS, DHCP, storage systems, and core networking (IP Tables, routing, firewalls)
Experience with at least one workload manager (Slurm preferred) or job scheduling system in a production environment
Strong experience troubleshooting and maintaining large-scale bare-metal infrastructure
Strong cross-team collaboration, documentation, and mentoring skills
Experience improving processes for automation, reliability, and operational excellence
Expertise using monitoring tools and problem ticketing systems
Strong problem-solving, analytical, and troubleshooting abilities

Responsibilities

Design, develop, and implement a global, dynamic, innovative Service Reliability Operations Center for Cloud products and services
Partner with Site Reliability Engineering, Security Operations Center, DevOps teams, and other partners to achieve near 100% availability
Serve as front line for incidents to decrease frequency and duration
Develop monitors, alarms, and alerts in partnership with the development community to improve reliability and customer experience
Provide 24/7 services in a follow-the-sun environment spanning continents, including shifts with Saturday or Sunday (10hrs-per-day x 4 days-per-week schedule)
Use alerts and alarms to prevent issues and incidents; work with developers to develop and implement predictive support or diagnostic routines
Perform systems administration tasks, network administration tasks, and security incident monitoring
Learn services with developers and translate into runbooks; update and evolve runbooks as new features are added
Discover incidents and issues, initiate incident management procedures
Bring in subject matter experts or service owners to resolve issues and provide feedback for continual improvement
Use interpersonal skills to keep teams engaged through resolution and ensure clients feel valued

Skills

DevOps

System Administration

Linux

Networking

Monitoring

Alerting

Incident Management

Runbooks

SRE

Cloud Infrastructure

Security Operations

NVIDIA

Designs GPUs and AI computing solutions

About NVIDIA

NVIDIA designs and manufactures graphics processing units (GPUs) and system on a chip units (SoCs) for various markets, including gaming, professional visualization, data centers, and automotive. Their products include GPUs tailored for gaming and professional use, as well as platforms for artificial intelligence (AI) and high-performance computing (HPC) that cater to developers, data scientists, and IT administrators. NVIDIA generates revenue through the sale of hardware, software solutions, and cloud-based services, such as NVIDIA CloudXR and NGC, which enhance experiences in AI, machine learning, and computer vision. What sets NVIDIA apart from competitors is its strong focus on research and development, allowing it to maintain a leadership position in a competitive market. The company's goal is to drive innovation and provide advanced solutions that meet the needs of a diverse clientele, including gamers, researchers, and enterprises.

Santa Clara, CaliforniaHeadquarters

1993Year Founded

$19.5MTotal Funding

IPOCompany Stage

Automotive & Transportation, Enterprise Software, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Increased competition from AI startups like xAI could challenge NVIDIA's market position.

Serve Robotics' expansion may divert resources from NVIDIA's core GPU and AI businesses.

Integration of VinBrain may pose challenges and distract from NVIDIA's primary operations.

Differentiation

NVIDIA leads in AI and HPC solutions with cutting-edge GPU technology.

The company excels in diverse markets, including gaming, data centers, and autonomous vehicles.

NVIDIA's cloud services, like CloudXR, offer scalable solutions for AI and machine learning.

Upsides

Acquisition of VinBrain enhances NVIDIA's AI capabilities in the healthcare sector.

Investment in Nebius Group boosts NVIDIA's AI infrastructure and cloud platform offerings.

Serve Robotics' expansion, backed by NVIDIA, highlights growth in autonomous delivery services.

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