Senior Developer, Managed Services - Digital

Position Overview

Rockwell Automation is a global technology leader dedicated to helping manufacturers worldwide enhance their productivity, sustainability, and agility. With a team of over 28,000 employees, we are committed to making the world a better place. Our work supports companies in critical sectors such as food production, medicine, clean water, and green mobility. We are seeking energized problem solvers who take pride in contributing to positive global change.

Job Details

• Employment Type: Full-time
• Location Type: Remote
• Located in: Monterrey, Nuevo Leon
• Reports to: Senior Solution Architect

Responsibilities

• Develop technical and functional specifications based on software design and performance requirements.
• Support data modeling and requirements definition mapping.
• Provide maintenance and continuity for client projects, with over 5 years of direct client experience.
• Focus on 70% code development and modification, and 30% troubleshooting.
• Offer client support, including troubleshooting, software upgrades, and enhancements.
• Develop software extensions and integrations using specific APIs.
• Ensure code quality through unit testing and code reviews.
• Perform intermediate system configuration and customization.
• Execute intermediate installations of tools to support development.
• Provide status reporting within DevOps tools.
• Engage in DevOps development.
• Support PTC products, including Teamcenter development.
• Provide Windchill application support.
• Manage multiple projects concurrently.
• Communicate with customers in the USA, Europe, and Asia.
• Perform intermediate system administrative responsibilities.
• Execute Data Migration tasks, including Data Analysis and Migration using an ETL process.
• Commit to meeting customer service metrics and Service Level Agreements (SLAs).
• Provide effective status reporting to the team and clients.
• Manage requirements from multiple clients simultaneously.
• Collaborate with multi-disciplinary and cross-cultural teams.
• Contribute to internal initiatives and tool building.
• Assist in the development of technology demonstrations as required by Rockwell Automation.

Requirements

• Education: Degree in Computer Science, Digital Systems, Software Development, or a related field.
• Experience:
  • 5+ years of development experience in Java, Python, JavaScript, C#, .NET, SQL, or related languages.
  • Proven experience in troubleshooting.
  • Experience with Relational and Non-Relational databases.
  • Experience in functional support and user enablement.
  • Experience executing system configuration changes and application enhancements.
  • Proficiency in leading software development practices and technical documentation (requirements, functional specifications, test plans, etc.).
  • Exposure to AWS and/or Azure cloud environments.
  • Basic understanding of business requirements and translating them into well-engineered technical solutions, with a strong attention to detail.
• Authorization: All applicants applying for job openings based in Mexico must be authorized to work in Mexico.

Preferred Skills

• Experience developing and publishing mobile applications.
• Experience with network management.
• Experience working with PLM systems.