Senior Data Analyst II - Product (Canada)

About Dandy

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Revolutionizing the dental industry is hard…and we need help.

Role Overview

We're on the hunt for a senior data analyst who can tackle some of our most significant challenges in the realm of analytics for the Product team. This function is responsible for key aspects of Dandy’s business, obsessing about the customer experience. This role will support them to grow recurring revenue, improve customer retention, and enhance our product experience through increased feature usage. In this highly cross-functional role, you will work autonomously to leverage data analysis to provide recommendations that make Dandy a more compelling service for our customers.

Responsibilities and Opportunities

• Utilize your data super powers to reduce ambiguity and solve problems
• Be a strategic thought partner with cross-functional stakeholders
• Develop and share insights that drive the product and revenue teams to better serve, acquire, and retain customers
• Define the data language (i.e. KPIs, dashboards, measurement, etc) to ensure your team grasps the underlying truth that drives progress and success
• Design and execute complex A/B experiments that cater our product offering to our customer’s needs and boost recurring revenue
• Facilitate rapid decision making through ad hoc work or by democratizing data/self service in partnership with our data engineers
• Actively uplevel the Data organization through mentoring other analysts

About You

• 6+ years of experience working in product analytics, ideally in a B2B setting
• BA/BS in a quantitative field such as mathematics, statistics, engineering with customer empathy or a BA/BS in behavioral science (economics, psychology, etc) with deep statistics skills
• Excellent SQL & Python skills
• Demonstrated experience turning vague business problems into statistical rigorous analyses & solutions (e.g. predictive modeling, causal inference)
• Strong communication skills that inspire action. You have the ability to use data to inform, align, and lead.
• Strong sense of autonomy, ownership, and velocity
• Strong critical thinking & problem solving
• Demonstrated experience advancing a company’s data capabilities

Bonus Points

• Experience working with product data at a company like Shopify, Amazon, Uber, Lyft, Instacart, or the like.
• Strong customer empathy, particularly for dentists
• Experience in working and learning in an earlier stage company where we’re still working out some of the basics
• Familiarity with generative AI concepts

Employment Details

• Employment Type: FullTime
• Location Type: Remote

Benefits

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Equal Opportunity Employer

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive environment.