Senior Customer Technical Program Manager - Data Center at NVIDIA

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, Data CenterIndustries

Requirements

BS/MS in Engineering or Computer Science (or equivalent experience)
8+ years in a high-tech electronics industry with a focus on complex customer program/project management
Experience running significant and complex Data Center programs, especially with strategic customers with large Data Center deployments
Strong technical savvy, including server development and datacenter qualification/deployment
Strong technical background and experience working with customers in Data Center/Edge Cloud development/deployment environment
Supreme leadership skills across broad and diverse functional teams
Experience leading key strategic projects
PMP, Scrum Master certification is a plus

Responsibilities

Define the strategy and tactics for successful integration of NVIDIA platforms and software solutions for complex AI deployments, from evaluation/proof-of-concept to design/development/qualification/validation, through customer acceptance and start of service
Implement the plan by scoping the project, identifying and assembling the core support team, formally kicking off the project with customers, developing a joint project schedule, supporting the design-in effort by providing technical collateral/tools, leading engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring timely production deployment
Translate customer requirements into specific tasks and assign those tasks to relevant functional areas
Collect, prioritize, track, and drive customer-reported issues to resolution/closure
Clearly and thoughtfully communicate issue status to the customer and to internal senior executive teams
Work closely with engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations, and keep the scope of the projects on track to successful execution
Effectively organize and lead complex technical engineering-to-engineering (hardware and software) discussions
Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate
Regularly communicate executive level program report status and key issues to management
Develop a close working relationship with customer development teams and use creativity to find solutions to their issues

Skills

Key technologies and capabilities for this role

Data CenterServersCPUsMemoryInterconnectNetworkingStorageAI DeploymentsProgram ManagementProject ExecutionExecutive ReportingNVIDIA PlatformsTechnical Program Management

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for this Senior Customer Technical Program Manager role?

The role requires excellent program management skills, extraordinary executive reporting and communication, a data-driven mentality, technical understanding of Data Center technologies like servers, CPUs, memory, interconnect, networking, and storage, and strong leadership to prioritize and drive team focus.

What is the work environment like at NVIDIA for this role?

The role is in a forward-thinking, fast-paced environment where you balance process, quality, and execution speed, with a focus on high-level planning, critical thinking, and achieving results.

What makes a strong candidate for this position?

A strong candidate has a proven track record delivering Data Center Enterprise solutions, excels in planning and executing complex multidisciplinary programs, communicates effectively at executive levels, understands Data Center technologies, and demonstrates leadership to drive teams and resolve issues.

NVIDIA

Designs GPUs and AI computing solutions

About NVIDIA

NVIDIA designs and manufactures graphics processing units (GPUs) and system on a chip units (SoCs) for various markets, including gaming, professional visualization, data centers, and automotive. Their products include GPUs tailored for gaming and professional use, as well as platforms for artificial intelligence (AI) and high-performance computing (HPC) that cater to developers, data scientists, and IT administrators. NVIDIA generates revenue through the sale of hardware, software solutions, and cloud-based services, such as NVIDIA CloudXR and NGC, which enhance experiences in AI, machine learning, and computer vision. What sets NVIDIA apart from competitors is its strong focus on research and development, allowing it to maintain a leadership position in a competitive market. The company's goal is to drive innovation and provide advanced solutions that meet the needs of a diverse clientele, including gamers, researchers, and enterprises.

Santa Clara, CaliforniaHeadquarters

1993Year Founded

$19.5MTotal Funding

IPOCompany Stage

Automotive & Transportation, Enterprise Software, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Increased competition from AI startups like xAI could challenge NVIDIA's market position.

Serve Robotics' expansion may divert resources from NVIDIA's core GPU and AI businesses.

Integration of VinBrain may pose challenges and distract from NVIDIA's primary operations.

Differentiation

NVIDIA leads in AI and HPC solutions with cutting-edge GPU technology.

The company excels in diverse markets, including gaming, data centers, and autonomous vehicles.

NVIDIA's cloud services, like CloudXR, offer scalable solutions for AI and machine learning.

Upsides

Acquisition of VinBrain enhances NVIDIA's AI capabilities in the healthcare sector.

Investment in Nebius Group boosts NVIDIA's AI infrastructure and cloud platform offerings.

Serve Robotics' expansion, backed by NVIDIA, highlights growth in autonomous delivery services.

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