Customer Success Manager, West
VercelSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Cloud Security, Network InfrastructureIndustries
Position Overview
- Location Type: Remote
- Employment Type: Full-time
- Salary: (Salary information not provided in the text)
Zscaler is a cloud security company focused on making the cloud a safe place to do business. They operate the world’s largest security cloud and offer SASE and SSE solutions. The Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying solutions, ensuring customers achieve their goals and leverage Zscaler technology.
Responsibilities
- Owning a book of customers, being the advocate and champion of their needs.
- Working with cross-functional teams to ensure customer deployments are completed quickly and efficiently.
- Running monthly and quarterly business reviews and serving as a trusted advisor to ensure business objectives are realized.
- Working closely with Sales to identify opportunities for expansion.
Requirements
- Experience: 5+ years experience in a customer-facing role (e.g., solutions, customer success, technical account management, or solutions engineering).
- Technical Knowledge: 2+ years of fundamental knowledge of two or more of the following technologies:
- Cloud Services Architectures & Solutions
- Web-based Security
- Networking
- Infrastructure Solutions
Preferred Qualifications
- Background in Internet and Security technologies (e.g., SWG, Sandboxing, Firewalls, DLP, VPNs, CASB, etc.).
- Background in network transformation technologies (e.g., MPLS, SD-WAN, or WAN Optimization).
About Zscaler
Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business. Serving thousands of enterprise customers, including 40% of the Fortune 500, Zscaler accelerates digital transformation by providing secure connectivity for users, devices, and applications. Zscaler fosters an inclusive and supportive culture and is named a Best Workplace in Technology by Fortune and others.
Application Instructions
(Application instructions not provided in the text)
#LI-Remote #LI-AA5
Skills
Cloud Services Architectures & Solutions
Web-based Security
Networking
Infrastructure Solutions
SWG
Sandboxing
Firewalls
DLP
VPNs
CASB
MPLS
SD-WAN
WAN Optimization
Zscaler
Cloud-based cybersecurity and secure gateway services
About Zscaler
Zscaler provides cloud-based information security services, focusing on internet, web, and cloud security. Its platform functions as a secure gateway that inspects all internet traffic between users and applications, ensuring that threats are identified and stopped before they can access a client's network. This service is offered through a subscription model, allowing large enterprises and government organizations to select the level of security that meets their needs. Zscaler differentiates itself from competitors by offering a strong partner program that enhances market reach and provides partners with training and resources. The company's goal is to support secure digital transformation for its clients by delivering reliable security solutions.
San Jose, CaliforniaHeadquarters
2008Year Founded
$148.8MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees