Job Description

Employment Type: Full-Time Location Type: Remote Salary: Not Specified

Position Overview

Deel is seeking a passionate and driven individual to join our team as a key client-facing representative. In this dynamic role, you will be the face and voice of Deel for our clients, both internally and externally. You will be responsible for onboarding clients and setting them up for durable, long-term success with Deel. You will serve as our client’s trusted advisor, providing strategic guidance on operational and product-related issues during the onboarding phase. Simultaneously, you will act as an internal advocate for clients, championing new products and capabilities to facilitate the expansion of each client’s business with Deel. You will facilitate on-time onboarding through effective project management of all stakeholders involved.

Who We Are

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why Join Deel?

Deel is the fastest-growing Software as a Service (SaaS) company in history, transforming how global talent connects with world-class companies. We are breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy.

• In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries.
• Recognized as CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and consistently on Y Combinator’s top companies list.
• Maintain a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple, and Google.
• Your experience at Deel will be a career accelerator, tackling complex challenges that impact millions of people's working lives.
• Backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years.

Who You Are

• A passionate business builder at heart, energized by tackling complex, challenging, and often ambiguous problems to drive real impact.
• Not afraid to get your hands dirty to deliver projects.
• A talented generalist, comfortable diving into data for insights and confident in cross-functional project management with multiple stakeholders.
• Prioritizes working with great people and thrives in a highly collaborative, high-performance team environment.

Responsibilities

• Helping customers from low and medium-touch journeys through onboarding and offboarding.
• Assisting teammates with escalations and day-to-day questions on processes and Deel products.
• Taking on additional responsibilities to drive more complex projects.
• Driving process and product improvements to impact wider teams.
• Setting up customers for success in a timely manner by becoming an expert in Deel products.
• Problem-solving client issues and proactively advocating for client success.
• Partnering with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver exceptional client experiences.