LivePerson

Senior Corporate Counsel

Bulgaria

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess 4+ years of experience as legal counsel with SaaS, data privacy, or AI, or a similar role within a Global Technology Company. They should have experience with SaaS sales and commercial contracts and licensing, along with experience in data privacy, AI compliance, and data mapping. Strong knowledge of regulations and best practices impacting data governance, data management, and artificial intelligence is required, and relevant certifications are highly preferred. Excellent English proficiency and additional language skills are advantageous.

Responsibilities

The Senior Corporate Counsel will engage in all facets of B2B commercial and technology SaaS contracting, supporting sales and business teams in managing and negotiating commercial agreements and related documentation. They will also support all legal processes related to customer queries, RFPs, RFIs, questionnaires, and FAQs, assist in developing and maintaining processes and frameworks to align business practices with privacy and AI standards globally, collaborate with Legal, Security, Product, and Engineering teams to support innovation while governing data and AI efficiently and effectively, manage third-party privacy topics including supporting third-party due diligence and data privacy impact assessments, and assist in creating and improving form agreements and playbooks.

Skills

Legal Contracting
Commercial Agreements
Privacy & Data Privacy
AI Compliance
Regulatory Compliance
Negotiation
Customer Queries Management
RFPs and RFIs Handling

LivePerson

Digital customer engagement and communication tools

About LivePerson

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.

Key Metrics

New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Professional Development Budget
Tuition Reimbursement
Wellness Program
Mental Health Support
Flexible Work Hours
Remote Work Options
Employee Stock Purchase Plan

Risks

Emerging AI platforms could erode LivePerson's market share with competitive pricing.
Rapid AI advancements may require significant R&D investment to maintain competitiveness.
Data privacy concerns and regulatory changes could impact LivePerson's operations.

Differentiation

LivePerson's Conversational Cloud platform offers seamless AI-driven customer engagement solutions.
The company partners with industry leaders like Telnyx to enhance real-time communication.
LivePerson's subscription-based model ensures a steady revenue stream from diverse industries.

Upsides

Increased adoption of AI-driven solutions boosts LivePerson's market presence.
Recognition in Inc.'s 2024 Power Partner Awards enhances LivePerson's B2B reputation.
Partnerships with companies like Capitec expand LivePerson's customer service capabilities.

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