Commercial Lawyer
Forethought- Full Time
- Junior (1 to 2 years)
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations, empowering leading brands to connect with millions of consumers through its Conversational Cloud platform. The company facilitates nearly a billion conversational interactions monthly, leveraging rich data and safety tools to enhance customer experiences with Conversational AI. LivePerson cultivates an inclusive workplace that values connection, collaboration, and innovation, encouraging employees to seek improvements and solve customer problems.
LivePerson seeks a dynamic, hands-on technology licensing counsel to support commercial contracting, privacy, and AI compliance. This role involves working within the Legal team to support sales and commercial contracting, and to establish internal and customer-facing processes that champion trusted AI innovation, data privacy, and regulatory compliance. The position offers the opportunity to collaborate with top global brands and world-class professionals, contributing to the company's vision and standards. This is a cross-functional and dynamic role reporting to LivePerson’s Legal team.
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Digital customer engagement and communication tools
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.