Experience in Operations Risk/Control/Governance/Audit/Testing/Compliance or similar role is beneficial
Strong Communications Skills, comfortable interacting with Partners at all levels
Ability to work on own initiative, as well as collaborate with others
Strong organisational/planning skills
Experience of using Microsoft 365 Packages (Outlook, Excel, PowerPoint, Visio, Power BI) and SharePoint
Responsibilities
Contribute to the periodic risk reviews of operational processes, procedures, and client specific servicing deliverables
Review/Test the practice area processes, controls and operating practices through allocated control testing. Prepare recommendations to strengthen control weaknesses
Participate with control project deliverables, as assigned, to implement enhanced controls and efficiency enhancements
Conduct periodic review of practice specific policies and ensure procedures are in place and follow organizational standards and regulatory requirements
Escalate risk and control related matters to the practice control manager
Evaluate incidents and operational losses and perform thorough analysis to identify trends and root cause
Manage the facilitation of RCSA (Risk & Control Self-Assessment) program for specific business units, ensuring adherence to project plan timing; framework guidance and evidencing of control review and challenge
Assist with operational and/or corporate risk initiatives where directed
As a designated Control Lead within the Audit Remediation Program, work with Business Units to validate the management actions which are required to mitigate the risks identified by Audit
As a designated Control Lead within the Account Service Loss (ASL) Program, work with Business Units to ensure adherence to the Loss Event Data (LED) Program