Senior COBRA Consultant

The Senior COBRA Consultant will perform COBRA and retiree enrollment administration, including managing complex elections, terminations, reinstatements, and rate changes using proprietary systems. They will address related eligibility questions and concerns, partnering with clients, vendors, internal teams, and technical resources to resolve COBRA eligibility-related issues and achieve positive service outcomes. Responsibilities include collaborating with business partners to support operational and compliance needs, delivering consulting services, resolving COBRA eligibility discrepancies, ensuring data accuracy, and exploring reporting alternatives. The role involves solving complex problems, driving process improvements, designing and delivering transitional training, and ensuring all communications involving sensitive member data adhere to HIPAA compliance requirements.