Senior SQL Developer - Snowflake
Kunai$130,000 - $160,000/year
- Full Time
- Senior (5 to 8 years)
$98,000 – $125,800Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Data & Analytics, CloudIndustries
Position Overview
- Location Type: Remote
- Job Type: Full-Time
- Salary: $98K - $125.8K
Join the Snowflake team and help build the future of the AI Data Cloud! Snowflake Support is dedicated to delivering data-driven business insights and results for our customers. We form partnerships by listening, learning, and building connections, guided by Snowflake’s core values: putting customers first, acting with integrity, owning initiative and accountability, and getting it done.
Snowflake’s Support team is expanding! We're looking for a Senior Cloud Support Engineer who enjoys working with data and solving a wide variety of issues using their technical experience with operating systems, database technologies, big data, data integration, connectors, and networking.
As a Senior Cloud Support Engineer, you’ll delight our customers with your passion and knowledge of Snowflake Data Warehouse. You’ll be the voice of the customer regarding product feedback and improvements for Snowflake’s product and engineering teams. You'll play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. You may be assigned to work with one or more Snowflake Priority Support customers, developing a strong understanding of their use case and how they leverage the Snowflake platform to deliver continuity and performance.
Requirements
- Experience working in a 24x7 environment
- Technical support experience for an RDBMS
- Familiarity with database release management
- On-call experience during weekends
- Ability to work the 1st/morning shift (typically starting from 6 am IST)
- Flexibility with schedule changes to meet business needs
Responsibilities
- Drive technical solutions to complex problems, providing in-depth analysis and guidance to Snowflake customers and partners using email, web, and phone.
- Adhere to response and resolution SLAs and escalation processes to ensure fast resolution of customer issues.
- Demonstrate good problem-solving skills and be process-oriented.
- Utilize the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues.
- Document known solutions in the internal and external knowledge base.
- Report well-documented bugs and feature requests.
Application Instructions
- Applicants should be flexible with schedule changes to meet business needs. (Typically starting from 6 am IST)
Company Information
- Snowflake is committed to providing high-quality resolutions to help deliver data-driven business insights and results.
- Snowflake’s values are key to our approach and success in delivering world-class Support.
Skills
RDBMS
Database release management
Data integration
Networking
Snowflake
Data management and analytics platform
About Snowflake
Snowflake provides a platform called the AI Data Cloud that helps organizations manage and analyze their data. This platform allows users to store and process large amounts of data efficiently, offering services like data warehousing, data lakes, data engineering, data science, and data sharing. Snowflake's system works by uniting data from different sources, enabling secure sharing and performing various types of analytics. What sets Snowflake apart from its competitors is its ability to operate seamlessly across multiple public clouds, allowing users to access their data from anywhere. The company's goal is to help businesses leverage their data for better decision-making by providing a flexible subscription-based service that scales according to their needs.
Bellevue, WashingtonHeadquarters
2012Year Founded
$1,341.3MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
5,001-10,000Employees