[Remote] Senior Clinical Program Manager at Spring Health

Remote

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Healthcare Technology, AIIndustries

Requirements

Clinical expertise in mental health
Understanding of AI systems
Experience in stakeholder facilitation
Ability to program manage councils or similar groups (meeting facilitation, agenda planning, documentation, implementation)
Partnership skills with executives and cross-functional teams (Clinical, Product, Research, Legal/Compliance)
Ability to review and assess AI use cases, prototypes, and outputs for clinical accuracy, relevance, and risk
Coordination skills for product features and clinical product development
Collaboration with Product, Data Science, and Clinical teams on quality criteria and review processes
Knowledge of human-in-the-loop systems, escalation protocols, and mitigation strategies

Responsibilities

Program manage the AI Safety & Ethics in Mental Health Council (meeting facilitation, agenda planning, documentation, implementation of recommendations)
Partner with executive sponsors and Council members for rapid feedback on VERA-MH development (first open-source benchmark for safe and ethical AI in mental health)
Serve as clinical representative in AI product development (design and evaluate safe, clinically appropriate, patient-centered models and features)
Review and assess AI use cases, prototypes, and outputs for clinical accuracy, relevance, and potential risk
Coordinate new product features across clinical product development for clinically sound, high-quality user experience
Collaborate with Product, Data Science, and Clinical teams to evolve clinical quality criteria and review processes for AI-driven tools
Provide feedback on human-in-the-loop systems, escalation protocols, and mitigation strategies for safe AI products
Create and distribute decks and pre-read materials for quarterly council meetings
Ensure 100% on-time delivery of Council recommendations to Product and Clinical teams
Support development of the Council's go-forward strategy (working norms, members, comms cadence)
Contribute to peer-reviewed publications on AI safety in mental health
Build clinical safety tooling

Skills

Key technologies and capabilities for this role

Clinical ExpertiseAI EthicsStakeholder ManagementProgram ManagementMental HealthProduct DevelopmentCross-Functional CollaborationAI Safety

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a full-time, fully remote position, though occasional travel may be required for team or company events.

What are the main responsibilities of the Senior Clinical Program Manager?

The role involves program managing the AI Safety & Ethics in Mental Health Council, facilitating meetings, partnering on the VERA-MH benchmark, serving as clinical representative in AI product development, and reviewing AI use cases for safety and accuracy.

What skills or expertise are needed for this role?

The position requires clinical expertise, skills in stakeholder facilitation, and an understanding of AI systems, along with the ability to guide AI product development with clinical integrity.

What is the team structure for this position?

The role resides in the Clinical Product team under the Chief Medical Officer and involves collaboration across Clinical, Product, Research, and Legal/Compliance teams.

What makes a strong candidate for this Senior Clinical Program Manager role?

Strong candidates will have clinical expertise in mental health, experience with AI systems or product development, and skills in program management, facilitation, and cross-functional collaboration to ensure ethical AI innovation.

Spring Health

Personalized mental health solutions for employers

About Spring Health

Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.

New York City, NoneHeadquarters

2016Year Founded

$452.3MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Retirement benefits

Paid time off

Healthcare benefits

Insurance benefits

Work-life benefits

Mental health benefits

Risks

Increased competition from digital mental health platforms offering similar services at lower costs.

Rapid technological advancements may outpace Spring Health's current AI capabilities.

Potential data privacy concerns could impact user trust and compliance costs.

Differentiation

Spring Health uses Precision Mental Healthcare for personalized mental health solutions.

The company offers a comprehensive platform with digital support, therapy, and medication.

Spring Health is the first to earn nationwide third-party accreditation for clinical care.

Upsides

Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.

The company collaborates with major brands like Microsoft and Target.

Spring Health's Community Care solution addresses mental health equity and social determinants.

Land your dream remote job 3x faster with AI

Try Jobo Free