[Remote] Senior Clinical Program Manager at Spring Health

Remote

Spring Health Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Clinical expertise in mental health
  • Understanding of AI systems and their applications in mental health
  • Experience in stakeholder facilitation and meeting management
  • Ability to collaborate across teams, including Clinical, Product, Research, and Legal/Compliance
  • Strong communication and documentation skills
  • Ability to work in a fast-paced, dynamic environment
  • Experience with AI product development and validation
  • Knowledge of clinical quality criteria and review processes for AI-driven tools
  • Ability to provide feedback on human-in-the-loop systems, escalation protocols, and mitigation strategies
  • Experience with creating and distributing materials for meetings and presentations

Responsibilities

  • Program manage the AI Safety & Ethics in Mental Health Council
  • Partner with executive sponsors and Council members to ensure a rapid feedback loop for AI development
  • Serve as clinical representative in AI product development
  • Review and assess AI use cases, prototypes, and outputs for clinical accuracy and potential risk
  • Coordinate new product features across clinical product development
  • Collaborate with Product, Data Science, and Clinical teams to evolve clinical quality criteria and review processes
  • Provide feedback on human-in-the-loop systems, escalation protocols, and mitigation strategies
  • Create and distribute decks and pre-read materials for quarterly council meetings
  • Ensure on-time delivery of Council recommendations to relevant Product and Clinical teams
  • Support the development of the Council's go-forward strategy and working norms

Skills

Spring Health

Personalized mental health solutions for employers

About Spring Health

Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.

New York City, NoneHeadquarters
2016Year Founded
$452.3MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Retirement benefits
Paid time off
Healthcare benefits
Insurance benefits
Work-life benefits
Mental health benefits

Risks

Increased competition from digital mental health platforms offering similar services at lower costs.
Rapid technological advancements may outpace Spring Health's current AI capabilities.
Potential data privacy concerns could impact user trust and compliance costs.

Differentiation

Spring Health uses Precision Mental Healthcare for personalized mental health solutions.
The company offers a comprehensive platform with digital support, therapy, and medication.
Spring Health is the first to earn nationwide third-party accreditation for clinical care.

Upsides

Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.
The company collaborates with major brands like Microsoft and Target.
Spring Health's Community Care solution addresses mental health equity and social determinants.

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