Client Delivery, Senior Associate
Maven ClinicSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Energy Management, Renewable Energy, Utilities, Energy TechnologyIndustries
Requirements
Candidates should possess a Bachelor's degree in a relevant field, along with a minimum of 7 years of experience in client delivery leadership, particularly within the technology sector. Demonstrated expertise in managing complex technology transformations and driving business outcomes is essential. Strong communication, interpersonal, and stakeholder management skills are required, alongside the ability to understand and articulate technical concepts to both technical and non-technical audiences.
Responsibilities
As the Senior Client Delivery Lead, you will manage the relationship with client counterparts, serving as the primary point of contact for technical development and issue resolution. You will be responsible for understanding client needs, refining solutions, and leveraging Kraken’s capabilities to deliver optimal outcomes. This includes working closely with Kraken’s product managers and developers to request development needs and acting as a link to the client, supporting them in adapting to Kraken’s development style. Furthermore, you will oversee long-term migration projects, monitor and interpret changes in technology legislation, and advise management on HR-related risk mitigation strategies.
Skills
Client Relationship Management
Technical Development
Solution Refinement
Product Collaboration
Client Support
Domain Knowledge (billing, finance, comms, etc.)
Kraken
Cryptocurrency exchange for buying and trading
About Kraken
Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.
Key Metrics
San Francisco, CaliforniaHeadquarters
2011Year Founded
$108.5MTotal Funding
SERIES_CCompany Stage
Crypto & Web3, Financial ServicesIndustries
501-1,000Employees