Senior Claims Technical Director – Excess Claims at American Family Insurance Group

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. JD preferable but not necessary. Field of Study: Liberal Arts, Business or a related discipline
Generally, 12 or more years of related experience

Responsibilities

Manages a book of excess claims for a significant size, complex product(s) or for the line of business
Investigates and maintains claims: Reviews and evaluates coverage and/or liability
Secures necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) in the investigation of claims
Works toward the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary
May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority
Conveys the most complex information (coverage, decisions, outcomes, negotiations, etc.) to all appropriate parties maintaining a professional demeanor in all situations
Ensures that claims payments are issued in a timely and accurate manner
Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements
Serves as the technical expert on a product(s) and/or line of business
Evaluates and makes recommendations to executive management on internal and external issues of strategic importance to a product(s) and/or line of business
Plans for and ensures that budget and performance targets are met
Provides technical advice to lower level positions and other functional areas
Interacts with underwriting and marketing regarding claims trend issues
May provide input to establishing policies and procedures
May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports
Performs other duties as assigned

Skills

Key technologies and capabilities for this role

Claims ManagementExcess ClaimsCoverage ReviewLiability EvaluationClaims InvestigationRisk AssessmentProperty Casualty Insurance

Questions & Answers

Common questions about this position

What is the salary for the Senior Claims Technical Director position?

This information is not specified in the job description.

Is this a remote position, or what is the location requirement?

This information is not specified in the job description.

What key skills are required for this role?

The role requires expertise in managing complex excess claims, investigating claims including reviewing coverage and liability, securing necessary information, working toward resolutions, attending legal proceedings, ensuring compliance, and serving as a technical expert on products or lines of business.

What is the company culture like at Great American Insurance Group?

The company combines a 'small company' culture where ideas are heard with 'big company' expertise, values diverse backgrounds and experiences for collaborative success, fosters inclusion and empowerment, and focuses on long-term client relationships and customized solutions.

What makes a strong candidate for this Senior Claims Technical Director role?

Strong candidates will have deep expertise in excess claims handling for complex products, experience evaluating coverage and liability, managing investigations and resolutions including legal proceedings, ensuring regulatory compliance, and providing strategic recommendations to executive management.