Senior Business Manager, BA - Data Transformation, Office of the Chief Data Officer at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • Strong business judgment, leadership and integrity: tenacious decision maker with a healthy, aggressive, yet responsible approach to business
  • Solid people leadership experience: ability to build and leverage capabilities of a high-performing team and business partners across the enterprise, foster innovation, drive critical decisions, hold partners accountable, and deliver results
  • Strong executive communication skills: impeccable written and oral communication, strategic influencing, and negotiation skills to drive agreement
  • Clear results orientation

Responsibilities

  • Lead and develop a team of approximately 5 business analysts
  • Define and measure what success looks like for data transformation to align the organization and ensure clear communication to senior enterprise leaders
  • Identify trends in data management and data use across the company to inform product roadmaps and other improvement opportunities within the data ecosystem
  • Lead initiatives to improve how the enterprise uses data to drive business value, e.g., building capabilities to centrally monitor and action opportunities from insights across central analytics, product roadmap progress, and Division strategic plans
  • Develop business strategies that drive growth, profitability, and competitive success in the face of shifting consumer and regulatory behavior
  • Have an ownership mindset including strategic planning with a 1-6 month horizon
  • Partner with Product Managers, Design, and Engineering to build the best products for Capital One and its partners
  • Drive step-change improvements in credit performance by connecting drivers of future consumer credit and Fraud trends to historical behavior and testing hypotheses using rigorous monitoring and analysis
  • Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements, and execute against the product strategy
  • Oversee multiple projects and programs concurrently
  • Work closely with colleagues across Capital One including Tech, Product, Design, and others to drive improvement in quality, volume, service, and profitability
  • Coach and mentor associates throughout the organization to develop and retain talent

Skills

Key technologies and capabilities for this role

Business AnalysisData TransformationAnalyticsTeam LeadershipData ManagementProduct RoadmapsAIMachine LearningData InsightsStakeholder Management

Questions & Answers

Common questions about this position

What team size will I be leading in this role?

You will lead a team of approximately 5 business analysts.

Is this position remote or does it require office work?

This information is not specified in the job description.

What are the key responsibilities of this Senior Business Manager role?

Key responsibilities include leading and developing a team of 5 business analysts, defining and measuring success for data transformation, identifying trends in data management to inform product roadmaps, and leading initiatives to improve enterprise data use.

What is the company culture like at Capital One?

Capital One emphasizes innovation, passion for data and analytics at the core of everything they do, commitment to using AI and machine learning for financial clarity, and a fast-paced environment building products with speed and agility.

What makes a strong candidate for this Senior Manager position?

Strong candidates will have experience in strategic leadership, business ownership with a 1-6 month planning horizon, team management and development, partnering with Product Managers, and driving improvements in areas like credit risk through data analysis.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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