Senior Business Intelligence Analyst

Seattle, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Telecommunications, SoftwareIndustries

Requirements

Candidates should have 5+ years of experience working with complex consumer data and a proven ability to independently analyze, interpret, and deliver insights that drive business decisions. Demonstrated success in fast-paced, high-growth environments is required, along with the ability to bring structure to ambiguity, self-direct priorities, and navigate without detailed instruction. Strong proficiency in Excel or Google Sheets, skilled in PowerPoint or Google Slides, and fluent in SQL for querying and transforming data are essential. Deep experience with BI tools such as Sigma, Tableau, Looker, Power BI, or similar, and hands-on experience with Databricks are also required. Experience with Python and/or R is preferred.

Responsibilities

The Senior Analyst, Business Intelligence and Reporting will be responsible for building, analyzing, and modeling Hiya’s current and future business results, providing impactful business insights and recommendations. This role involves leading Business Intelligence analysis for Hiya’s Go-to-Market revenue organization, developing executive-level dashboards, and automating business reporting processes. The analyst will also perform ad hoc analysis and data investigation to identify and explain business and marketing trends or anomalies, and collect, maintain, manage, interpret, and analyze data from internal and external sources.

Skills

Business Intelligence

Reporting

Data Analysis

Data Modeling

SQL

Dashboard Development

Automation

Hiya

Caller ID and call protection services

About Hiya

Hiya enhances caller identification and provides call protection services in the telecommunications market. Its main product is a mobile app that helps users identify incoming calls and block unwanted ones, such as spam or scam calls. The app is user-friendly and has over 5 million users, offering peace of mind for individuals by filtering out unwanted calls and identifying important ones. For businesses, Hiya improves call answer rates and customer engagement by ensuring their calls are recognized and trusted. Hiya differentiates itself from competitors by partnering with mobile carriers and technology firms to integrate its services directly into their offerings. The company's goal is to address the growing issue of unwanted and fraudulent calls, enhancing communication security for both individuals and businesses.

Seattle, WashingtonHeadquarters

2016Year Founded

$22.1MTotal Funding

EARLY_VCCompany Stage

Consumer Software, Enterprise SoftwareIndustries

51-200Employees

Senior Business Intelligence Analyst

Requirements

Responsibilities

Skills

Hiya

About Hiya

Risks

AI-generated deepfake voices challenge Hiya's fraud detection capabilities.

Generative AI and robocalls complicate differentiation between legitimate and fraudulent calls.

Regulatory changes in telecommunications could impact Hiya's operations.

Differentiation

Hiya integrates AI voice detection to enhance fraud prevention capabilities.

Hiya's caller ID solution is recognized as a High Performer in G2's 2024 report.

Hiya Registration ensures legitimate business calls aren't mislabeled as spam.

Upsides

Hiya's AI voice detection can detect AI-generated voices in real-time.

Hiya's recognition in G2's report can attract more enterprise clients.

Hiya Registration addresses a critical pain point for businesses globally.

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