[Remote] Senior Backend Software Engineer at Fin

New York, New York, United States

Fin Logo
$125,000 – $250,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, PaymentsIndustries

Requirements

  • Deep experience with TypeScript and Node.js
  • Strong experience designing and building scalable distributed backend systems
  • Track record of owning critical backend infrastructure and making impactful architectural decisions
  • Deep familiarity with cloud infrastructure, containerization, and infrastructure as code
  • Experience building highly available systems with robust monitoring, logging, and alerting
  • History of creating clean, well-documented APIs and integrating complex external systems
  • Ability to collaborate in a small, fast-moving team while mentoring others
  • Clear communication skills and comfort working with both technical and non-technical partners
  • Experience at early-stage startups where you owned large parts of the backend
  • Hands-on experience with our stack or similar: Node.js and Typescript, AWS, Terraform, Kubernetes, Temporal

Responsibilities

  • Design, build, and maintain core backend services that power global payments and account experiences
  • Own key systems end to end, from data models and APIs to deployment and ongoing operations
  • Integrate with payment processors, on and off ramps, banks, and compliance and identity providers
  • Monitor, tune, and scale backend services while maintaining high availability and strong performance
  • Define and champion backend engineering best practices, coding standards, and architectural patterns
  • Build internal tools and automation that improve developer productivity and system reliability
  • Set and guide technical direction for backend architecture with a clear view of business impact and scalability
  • Review code, share knowledge, and help raise the bar for the rest of the engineering team
  • Own our cloud infrastructure setup and deployment workflows in partnership with the rest of the team

Skills

Key technologies and capabilities for this role

Backend EngineeringSystem DesignAPI DesignData ModelingScalabilityReliabilitySoftware ArchitecturePayment ProcessingIntegrationMonitoringAutomation

Fin

Provides insights into customer operations workflows

About Fin

Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.

Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees

Benefits

Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k

Risks

Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.

Differentiation

Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.

Upsides

Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.

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