Capital One

Senior Audit Manager, Practices- Quality Assurance (Hybrid)

McLean, Virginia, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Risk Management, Internal AuditIndustries

Requirements

Candidates must possess critical thinking skills and the ability to understand the business and its control environment, along with a belief in the importance of insight and objectivity in governance, risk management, and internal control processes. They should demonstrate a relentless focus on quality and timeliness, adaptability to change, and a willingness to embrace bold ideas and intellectual curiosity, alongside a strong understanding of data, innovation, and technology.

Responsibilities

The Senior Audit Manager will lead the coordination and execution of key quality assurance reviews, including planning, testing, and documentation of exceptions, and will deliver verbal and written communication to audit teams and audit leadership. They will establish and maintain effective relationships with audit teams and audit leadership, support the implementation of the team’s strategic imperatives/priorities, design and execute best-in-class operational processes and improvement initiatives of moderate complexity for the quality assurance and improvement program, manage direct reports and staff during audit engagements and provide feedback on work performed, and provide training and coaching to audit team members during quality assurance reviews as applicable.

Skills

Audit
Quality Assurance
Communication
Planning
Testing
Documentation
Relationship Management
Process Improvement
Training
Coaching

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

Key Metrics

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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