Senior Associate, Product Management - Pay Over Time (Business Cards & Payments) at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payments, FinTechIndustries

Requirements

  • Intellectually Curious: Ask why, explore, comfortable with ambiguity, hunger to learn, seeker of new challenges
  • Communicator & Influencer: Communicate complex ideas clearly to any audience, rally associates to work together
  • Do-er: Biased toward action, try things (even if failing sometimes), get around roadblocks, well-organized, multitasker, able to prioritize
  • Passionate & Customer Focused: Care about growing others, thrill from building and shipping products, connect with customers to understand needs
  • Learner: Appetite to learn new things/technologies, humble when asking for help
  • Team Player: Enjoy working with diverse people

Responsibilities

  • Own the product strategy for Pay Over Time’s Core Billing Capabilities (e.g., money movement between balances, payment allocation, interest calculation, minimum payment due); potentially expand to entire Core Billing Capabilities for SBC credit cards
  • Serve as product manager for TSYS tech agenda: maintain backlog, submit new intake requests, review requirements with tech teams, remove roadblocks, escalate/resolve issues
  • Collaborate with tech teams to build comprehensive acceptance criteria, identify/elevate research needs for future feature design
  • Break down business epics into features and user stories, drive team toward lowest effort/MVP for valid feature tests
  • Use hypothesis-driven data assessment to ensure products/features meet real business needs
  • Own and prioritize feature development roadmaps, follow processes/procedures to manage risk
  • Work autonomously in agile environment to conduct research and develop features using new/evolving technology
  • Collaborate with designers, technologists, data scientists, and subject-matter experts to build cutting-edge solutions
  • Deliver well-managed product platforms by understanding technology trends and architecture strategy
  • Participate in horizontal forums to build networks with tech teams, designers, stakeholders, and partners
  • Articulate succinct product roadmaps to deliver business value and share with stakeholders, become a product matter expert

Skills

Product Management
Product Strategy
Billing Capabilities
Payment Allocation
Interest Calculation
TSYS
Backlog Management
User Stories
Acceptance Criteria
MVP
Hypothesis-Driven Development
Data Analysis
Roadmap Prioritization

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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