Learning Experience Designer
NewselaSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Senior Associate, Learning and Development (Business Cards & Payments) - Remote at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, PaymentsIndustries
Requirements
- Basic Qualifications:
- At least 2 years of experience in Learning and Development
- At least 2 years working with eLearning tools
- At least 1 year of experience supporting learning for sales teams
- At least 1 year of experience facilitating content and use of instructional design models
- At least 1 year of experience with audio and video editing software
- Preferred Qualifications:
- Bachelor’s degree or military experience
- Experience in Instructional Design and Adult Learning Methodologies
- 2+ years experience using sales enablement tools and AI coaching tools
- 3+ years experience in videos, podcasts and eLearning
- Ideal Candidate Traits:
- Obsessed with creating an exciting and engaging experience for Sales Associates
- A storyteller who compellingly uses communications strength to inspire others
- A positive, solutions-oriented problem solver and strategist
- Detail-oriented and able to translate big picture thinking into local execution
- Strong project management skills with the ability to meet deadlines in an agile work environment
- Thrives in a high-energy, fast-paced and constantly changing environment
- Excellent communication and collaboration skills with the ability to work closely with cross-functional teams
- Strong background in instructional design, facilitation, and digital education technology
- Passion for creating engaging and effective training content
Responsibilities
- Design and develop visually engaging training for various learning programs, ensuring content is clear, concise, and aligned with learning objectives
- Utilize instructional design, adult learning methodologies, and best practices to create interactive and engaging learning experiences
- Analyze learning needs through gap analysis and partner with subject matter experts to develop solutions that are both effective and innovative
- Apply knowledge of multimedia design and eLearning authoring tools to produce graphics, animations, videos, and interactive elements
- Collaborate with L&D team members to integrate digital learning solutions into broader training programs
- Manage multiple projects with varying complexities and timelines simultaneously, ensuring quality and timely delivery
- Continuously evaluate the effectiveness of learning content through assessments, surveys, and feedback, and make data-driven improvements
- Keep abreast of the latest eLearning trends, tools, and technologies by fostering a mindset of growth and innovation
- Include, empower and inspire the sales team through strong critical thinking skills
- Responsible for developing and facilitating content, including (but not limited to) measurable learning
Skills
Instructional Design
Facilitation
Digital Education Technology
Training Material Development
Project Management
Communication
Collaboration
Storytelling
Agile
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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