Analyst, Operations
AnteriadSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, Financial ServicesIndustries
Requirements
- High School Diploma, GED, or equivalent certification
- At least 2 years of experience with Excel and developing data-based stories in PowerPoint or Slides
- At least 1 year of experience in Human Resources
- At least 1 year of experience in Project Management or Process Management
- Preferred Qualifications
- Bachelor’s Degree
- Professional Human Resources Certification or Project Management Professional Certification
- 2+ years of experience in Human Resources
- 2+ years of experience in Project or Process Management
Responsibilities
- Lead data and process excellence across reduction in force (RIF) events, outplacement services, and severance processing and operations
- Leverage problem solving and communication skills to create a seamless experience for associates exiting the organization, ensure compliance with legal obligations, and manage risk through accurate data management and well-managed process execution
- Establish Business As Usual (BAU) data for Lines of Businesses/Business Areas concerning RIF and outplacement events
- Provide data inputs to outplacement vendors and eHR partner groups
- Monitor metrics to identify areas requiring process improvements
- Data collection, analysis, reporting, and process improvements
- Project or process coordination and activity monitoring/auditing
- Partner with outplacement vendors to ensure data accuracy
- Other miscellaneous tasks including deck writing, communications, and answering stakeholder questions regarding processes or systems
- Create monthly business reviews and regular client reporting
- Leverage HR data systems such as Workday, Salesforce, and People Data Hub to support the CTSC
- Interact with partner groups, stakeholders, and HRBPs to keep all informed, well-managed, and consistent in their processes
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary range for this Senior Associate, HR Delivery position?
In McLean, VA, the salary range is $86,300 - $98,400. In Richmond, VA, it is $78,400 - $89,500. Candidates in other locations will be subject to the pay range for that location.
Is this role remote or does it require working in an office?
This information is not specified in the job description.
What are the basic qualifications for this position?
Candidates need a High School Diploma, GED, or equivalent, at least 2 years of experience with Excel and developing data-based stories in PowerPoint or Slides, at least 1 year in Human Resources, and at least 1 year in Project Management or Process Management.
What does the team environment look like at Capital One's Career Transition Support Center?
The role involves partnering with outplacement vendors, eHR partner groups, stakeholders, and HRBPs to ensure seamless processes, data accuracy, and consistent communication during RIF events and outplacement services.
What makes a strong candidate for this Senior Associate role?
Preferred candidates have a Bachelor’s Degree, Professional Human Resources Certification or Project Management Professional Certification, and 2+ years of experience in both Human Resources and Project or Process Management.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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