Senior Assistant, Store Technician Support at CVS Health

Smithfield, Rhode Island, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, RetailIndustries

Requirements

Microsoft Office proficiency required - Outlook, Excel, and Word
6 Months' experience in related field or technical call center
6 Months to 1 Year of hardware installation / troubleshooting experience
Good communication and written skills
Minimum of High School Diploma or GED

Responsibilities

Lead technical position at Rollout Operations Center (ROC)
Deploy new hardware and software to all CVS sites
Procure and use Third Party Vendors to install the equipment in CVS sites
Create all instruction manual Redbooks for technicians
Operate ROC's own Call Center for field technicians to call into

Skills

Key technologies and capabilities for this role

Microsoft OfficeOutlookExcelWordhardware installationtroubleshootingtechnical supportcall centercommunication

Questions & Answers

Common questions about this position

What is the pay range for this Senior Assistant, Store Technician Support position?

The typical pay range is $17.00 - $31.30 per hour. The actual base salary will depend on factors like experience, education, and geography, and the position is eligible for a CVS Health bonus, commission, or short-term incentive program.

What benefits are offered for this role at CVS Health?

Benefits include affordable medical plan options, a 401(k) plan with matching company contributions, employee stock purchase plan, no-cost wellness programs, paid time off, flexible work schedules, family leave, tuition assistance, and more.

Is this position remote or does it require on-site work?

This information is not specified in the job description.

What skills and experience are required for this role?

Required qualifications include Microsoft Office proficiency (Outlook, Excel, Word), 6 months experience in a related field or technical call center, and 6 months to 1 year of hardware installation/troubleshooting experience, plus good communication and written skills. A minimum High School Diploma or GED is needed.

What is the company culture like at CVS Health?

CVS Health fosters a workplace where every colleague feels valued and belongs, with teams reflecting the customers and communities served. They emphasize passion for transforming health care and investing in colleagues' physical, emotional, and financial wellness.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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