Senior Applied AI Engineer at Front

San Francisco, California, United States

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$240,000 – $270,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer ServiceIndustries

Requirements

5+ years of experience in software development
Demonstrable expertise in developing production applications using LLMs and Generative AI models, and familiarity with their underlying technologies
Strong experience with prompting techniques, RAG pipelines, evaluation mechanisms, and fine-tuning LLMs preferred
High learning agility - excited when encountering a problem you haven’t seen before
Strong product and user-centric mindset
Bias for impact, and pragmatism to deliver real user value through AI
Strong communication skills that illustrate a clear, structured thought process and ability to explain complex technical concepts to non-experts

Responsibilities

Design, develop, and deploy generative AI applications using NodeJS & TS that enhance product features and user experiences, focusing on applications like text generation, classification, RAG systems, etc
Collaborate with product teams to identify opportunities for applying generative AI to solve user needs and improve the platform's capabilities
Lead the exploration and implementation of state-of-the-art generative AI techniques, ensuring Front stays ahead of technological trends
Inform on AI model training and deployment infrastructure, ensuring scalability and efficiency
Dive deep into real-world data, ensuring high-quality model training and iteration
Monitor and evaluate the performance of AI applications, making adjustments and improvements to ensure they meet high standards
Keep abreast of the latest developments in machine learning and AI, advocating for best practices and integrating new technologies where appropriate

Skills

Key technologies and capabilities for this role

Node.jsTypeScriptGenerative AIMachine LearningAI MethodologiesWorkflow Automation

Questions & Answers

Common questions about this position

What is the salary range for the Senior Applied AI Engineer position?

The salary range is $240K - $270K.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need 5+ years of experience in software development and demonstrable expertise in developing production applications using LLMs. Proficiency in NodeJS & TS is required for designing, developing, and deploying generative AI applications.

What is the company culture like at Front?

Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 and #4 on Fortune’s Best Workplaces in the Bay Area. The AI innovation team offers opportunities to influence product direction at the ground floor as the company scales.

What makes a strong candidate for this Senior Applied AI Engineer role?

A strong candidate has 5+ years of software development experience with expertise in production LLM applications, skills in NodeJS & TS for generative AI like text generation and RAG systems, and the ability to collaborate with product teams while staying ahead of AI trends.

Front

Communication hub for customer relationship management

About Front

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and personal responses to inquiries. It organizes messages from various channels, enhances team collaboration, and improves response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to offer scalable solutions for both small and large businesses. Front's goal is to empower companies to enhance their customer interactions through efficient communication.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$197.8MTotal Funding

SERIES_DCompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees